topic Re: Teamwork not sending/receiving messages in Teamwork & BIMcloud

Teamwork not sending/receiving messages

Stress Co_ — Fri, 11 Nov 2011 18:53:24 GMT

We're using Teamwork over a LAN and have been able to send/receive messages.... until now.

The "Show New Message Alert in Teamwork" box is checked in our Work Environment profiles.

Everything else seems to work as expected (reservations, send & receive, etc.)

Any ideas?

NOTE: This is using AC15 USA FULL build 3267
Lion 10.7.2 Grrrr

Re: Teamwork not sending/receiving messages

Anonymous — Mon, 14 Nov 2011 07:32:14 GMT

Something has changed. I'd look first at all of your firewall settings and make sure the required ports are all being forwarded to the bim server's ip address. I find windows 7 has been notorious at modifying permissions without consent... it seems sometimes it will go out of its way to disrupt your entire network under the guise of "security" settings... and a single win7 machine on a mac network... grrrr... I've had them automatically adjust pnp router settings and block teh network to all traffic but its own.

Gaz

Re: Teamwork not sending/receiving messages

Stress Co_ — Thu, 08 Dec 2011 04:28:10 GMT

Problem solved!
The server computer had an older version of Java than the other workstations.

Thanks to Craig @ Graphisoft Tech. Support.