topic Re: BIM Server version 14.0.3004, Client version 14.0.3269 in Teamwork & BIMcloud

BIM Server version 14.0.3004, Client version 14.0.3269

Rick Newton — Sun, 21 Nov 2010 17:16:02 GMT

When trying to open a Teamwork project, I get "your client is not compatible with the selected server Server version 14.0.3004, Client version 14.0.3269." I have tried uninstalling & reinstalling BIM Server & Manager, but I think a Hot fix has messed it up. I cannot find what the difference between the Client & the Server is, as far as getting them to be the sdame version number.

Re: BIM Server version 14.0.3004, Client version 14.0.3269

Karl Ottenstein — Sun, 21 Nov 2010 17:20:57 GMT

If you reinstalled BIM Server, then you are back to build 3004. You MUST install the hotfix to get your BS to the same build number as your client. If the BS and client are on the same machine, it will recognize that the client is already patched to 3269 and will then look for the BS and BSM to update them. If the BS is on a different machine, you must install the 3269 hotfix there.

Cheers,
Karl

Re: BIM Server version 14.0.3004, Client version 14.0.3269

Rick Newton — Sun, 21 Nov 2010 17:39:45 GMT

Thanks Karl. That was the problem - I hadn't reinstalled the Hotfix (3269.) But now I am back the a previous problem that took me to the Hotfix in the first place; ArchiCAD 14 crashing whenever I tried to Join or open a Teamwork project. I am new to Teamwork/BIM Server. I have sent the report to Graphisoft.

Re: BIM Server version 14.0.3004, Client version 14.0.3269

Karl Ottenstein — Sun, 21 Nov 2010 20:23:48 GMT

Hi Rick,

Glad that worked, but a bummer about the crashes. Just submitting the crash report will not get GS tech in touch with you (necessarily) - so if you haven't, do contact GS US tech support with the crash number, too, and they'll get the issue sorted out with you.

Cheers,
Karl

Re: BIM Server version 14.0.3004, Client version 14.0.3269

Anonymous — Mon, 29 Nov 2010 22:14:05 GMT

Karl,

I'm having a similar warning message, yet i'm not sure how to apply the hotfix to the server

Re: BIM Server version 14.0.3004, Client version 14.0.3269

Link — Mon, 29 Nov 2010 22:38:53 GMT

You should just run the hotfix on the Server machine. It will try and update ArchiCAD, the BIM Server, the BIM Server Manager, all within the same hotfix.

You just need to push through the prompts even if there are parts you don't want to update (eg. ArchiCAD).

Cheers,
Link.