https://community.graphisoft.com/t5/Teamwork-BIMcloud/remote-connection-diagnostic-help/m-p/136426#M3999 Get in touch with tech support at Graphisoft US. Wed, 24 Nov 2010 14:03:54 GMT Erika Epstein 2010-11-24T14:03:54Z https://community.graphisoft.com/t5/Teamwork-BIMcloud/remote-connection-diagnostic-help/m-p/136425#M3998 <DIV class="actalk-migrated-content"><T>been struggling with remote connection for ~18 months now. AC13 crashed repeatedly without a bug reporter upon opening the .twlink file. AC14 at least attempts to connect and gives me attached diagnostic help. I've confirmed the 4 ports required to be open (6005, 14001, 14002, 14003) are indeed open. But now it asks for port 0 to be open? I suspect if i ask our firewall to open port '0' that won't solve the underlying issue. We outsource most of our IT and in classic "Nick Burns" style the security software guy points to the router firewall and the router firewall guy points to the security software or my home machine.<BR /> <BR /> Any suggestions?</T></DIV><BR /><IMG src="http://community.graphisoft.com/t5/image/serverpage/image-id/71695iF07189C892996ABB/image-size/large?v=v2&amp;px=999" border="0" alt="troubleshoot.jpg" title="troubleshoot.jpg" /> Wed, 24 Nov 2010 13:35:00 GMT https://community.graphisoft.com/t5/Teamwork-BIMcloud/remote-connection-diagnostic-help/m-p/136425#M3998 lparke 2010-11-24T13:35:00Z https://community.graphisoft.com/t5/Teamwork-BIMcloud/remote-connection-diagnostic-help/m-p/136426#M3999 Get in touch with tech support at Graphisoft US. Wed, 24 Nov 2010 14:03:54 GMT https://community.graphisoft.com/t5/Teamwork-BIMcloud/remote-connection-diagnostic-help/m-p/136426#M3999 Erika Epstein 2010-11-24T14:03:54Z