topic Cannot Connect to the BimCloud Server in Teamwork & BIMcloud

Cannot Connect to the BimCloud Server

Anonymous — Mon, 01 Apr 2019 23:03:07 GMT

Hey there, well to be short, I have a problem connecting to the BimCloud Server on my Mac, let me explain a little bit.
I have a windows PC where I've created the host server and its working well, a friend of mine could connect to the server and everything works well, but when I try to connect on the Pc I use to work (MacOS) its show me an error that's says "Can't resolve hostname to IP address. the name you've entered its not a valid hostname or the DNS server its located on a different network" I have tried just everything.
The weird thing its that I can create a host server on my MaCOS, but my friend cannot connect to this one.

So if anyone could help me with this thing I will be greatfull, because its so annoying to work in the same project and have to merge the archicad file everytime one of us make a change.

Thanks in advance.

P.D: I'm using Archicad 22.

Re: Cannot Connect to the BimCloud Server

Noemi Balogh — Tue, 02 Apr 2019 06:16:33 GMT

Hi Jose,

I think this article can be useful for you: https://helpcenter.graphisoft.com/knowledgebase/63202/

On macOS it is a typical issue that the OS cannot even resolve its own hostname sometimes. In the above article, the 8th point might solve your issue.

Kind regards,
Noemi

Re: Cannot Connect to the BimCloud Server

Anonymous — Tue, 02 Apr 2019 11:50:33 GMT

I have already tried that 😕 but thanks anyway, ill continue searching for a solution.

Re: Cannot Connect to the BimCloud Server

Noemi Balogh — Tue, 02 Apr 2019 11:53:48 GMT

What happens if you try to connect to the server computer with Finder? Is it working?

Re: Cannot Connect to the BimCloud Server

Anonymous — Wed, 03 Apr 2019 00:31:47 GMT

Finally I can solved it, thanks for the help, I don't really know which was the solution, because I tried a lot of things in the process, but if someone have the same problems, the most important things I did (I Think) was to open the port through Terminal and Firewall, inserting some commands and allowing incoming connections, and also I put the host name of the server as IP address not as Pc Hostname, I think this last thing was the main change, because the real hostname on MacOS use " ' " sometimes, but when BIMcloud create the server hostname its delete the ' , so I think that make some troubles.

I hope this help someone in the future.

Thanks for the help.

Best Regards,