topic Re: Windows on two story wall in Teamwork & BIMcloud

Windows on two story wall

Anonymous — Tue, 11 Jan 2011 17:43:28 GMT

Hi! I don't know if is a bug or I am doing some thing wrong.

On one workstation the window appears on the second floor where it supposed to be and on other workstation the same window shows on the first floor.

How is this possible, any suggestions?

Thank you

Re: Windows on two story wall

Anonymous — Tue, 11 Jan 2011 18:10:03 GMT

Are these views of the same file? I can see this happening if one is a separate file with the other hotlinked in. In that case it could be caused by a difference in the story settings if the windows are set relative a story rather than the wall.

Re: Windows on two story wall

Anonymous — Tue, 11 Jan 2011 18:35:05 GMT

Thank you for the replay, but is one file only in Teamwork, there are no links.
The same window show different setting, in different workstations log on the same identical teamwork file.
Thanks

Re: Windows on two story wall

Anonymous — Tue, 11 Jan 2011 18:57:16 GMT

Which settings? The elevation height or the anchor?

Re: Windows on two story wall

Anonymous — Tue, 11 Jan 2011 19:19:50 GMT

The anchor point

Re: Windows on two story wall

Anonymous — Tue, 11 Jan 2011 20:57:45 GMT

Seems like it may be a bug. Have you tried changing it on one and/or the other workstations and sent and received changes?

Re: Windows on two story wall

Anonymous — Wed, 12 Jan 2011 02:25:06 GMT

I sign out of the project completely and I sign in again and the problem seems to disappear for now. May be was a wrong reservation about that wall, or something went wrong when I reserved it that already was reserved.
Thank you for your help

Re: Windows on two story wall

Anonymous — Wed, 12 Jan 2011 03:15:06 GMT

Seems more like a glitch than a bug then. Glad it worked out.

Re: Windows on two story wall

Anonymous — Wed, 12 Jan 2011 16:40:36 GMT

Whether it's a glitch or bug, we are experiencing similar behavior. This example is a two story wall (free for reservation) next to a stairwell, with doors on each story. The door, showing marker #97, appears correctly in one user's TW file (image attached) on the 2nd story with Sill to Story 2 at 0'-0". You can review the parameters with the info box showing the selected door. After the snapshot, I did a send/receive on the two comparing users' computers.

The second user shows the same door on the 1st story instead of the 2nd. Not only that, the anchor point has been relocated from Sill to Story 2 to Sill to Story 1. The distance remained at 0'-0" as shown in the info box. Image to be attached to next post....

Re: Windows on two story wall

Anonymous — Wed, 12 Jan 2011 16:46:27 GMT

Image #2 attached. Again, review the info box and this is the same door but shown in two different locations between two users. I would like to add there is a total of four users accessed this file and this error only appears in one - the other three are showing the door in its correct location on the 2nd story.

I had the erred user file reload the project from server per the comments of the previous post here and it has corrected the issue (for now).

I do not want this to be the constant work-around, reloading from server can take some time if this becomes very recurrent. This has appeared in at least one other project and in that project, work-arounds included changing the anchor point to wall base instead of stories and replacing full wall height with stacked walls by story (I'm not much of a fan of the latter - especially with vertical cores such as stairwells).

At first I thought this was a project glitch. Now it has appeared in another project in our office and here on Archi-Talk. Maybe it's a bug and I need to contact our Tech Support rep. Are there more of this issue out there?

Thanks.

Re: Windows on two story wall

Anonymous — Wed, 12 Jan 2011 16:57:09 GMT

I don't mean to make 3 posts in a row - but I wanted to mention a different circumstance that may be similar to this issue.

I had a two-story wall with windows anchored by Sill to Story 1 and Story 2 in a solo .pln model. I copied the wall to clipboard, opened a new instance of ArchiCAD with the same story settings, and pasted the wall (from and to Story 1 at both files). The windows with the Sill to Story 2 were relocated to Story 1 and maintained the sill distance.

It was a small model so I just selected the windows and changed the Story back to 2 but is that expected with copying/pasting to clipboard? What's interesting is that it's similar to this issue but neither one of the two solo .pln files involved had been shared or saved from TeamWork.

Thought I'd mention it and I'm curious if this happens to other users also with solo .pln files.

Re: Windows on two story wall

anyari — Tue, 18 Jan 2011 15:26:55 GMT

Hi All,

We have found two bugs about moving doors/windows recently (both mentioned in this AC-Talk topic).

1. Copy/paste:
If the story parameter of 'sill to story' is set to another story (not home story of the wall) then Doors/Windows will relocate themselves vertically after copy/pasting the wall.
In this case, doors/windows move to the story which was last opened in the Navigator.
Workaround: 'Drag a copy' works, or 'Sill to story' should be changed to 'Sill to Wallbase'.

2. Teamwork:
Reproducing steps:
If someone creates a D/W and sets the story parameter of 'sill to story' to another story (not home story of the wall), releases the wall, and someone else modifies anything on the D/W, sends, then everyone else who receives will observe that the D/W relocates itself vertically.
In this case, doors/windows move to the home story of the wall.
If the problem appeared, the perfect solution is to do a Send, and then 'Reload Project from Server', and there won't be any data lost.
This bug is scheduled to be fixed in Hotfix #3.

Both issues are relevant if someone uses multistory walls.
Best regards,

Re: Windows on two story wall

Anonymous — Tue, 18 Jan 2011 15:52:59 GMT

Thanks for the confirmation that this bug has been found, reproduced, and included in the next Hotfix. Appreciate your time in posting here!