topic Re: Moved Teamwork local data folder and now libraries are missing in Teamwork & BIMcloud

Moved Teamwork local data folder and now libraries are missing

Achille Pavlidis — Fri, 12 Jul 2019 07:24:24 GMT

I moved the local data folder to a new location following these instructions: https://helpcenter.graphisoft.com/user-guide/65613/ but it seems only some of the libraries have been moved to the new location, resulting to missing objects on the teamwork file.
If I go to Teamwork>Project Settings>Local Data Manager I see the libraries that have been loaded, but are only a part of what they were before.
If I go to File>Libraries and Objects>Manage BIMCloud / BIMserver Libraries I see all the libraries I have loaded in the past but I do not know where they are now...

How to solve this?

Re: Moved Teamwork local data folder and now libraries are missing

Achille Pavlidis — Fri, 12 Jul 2019 09:35:25 GMT

Help!

I have been trying to solve this, but nothing seems to work. I have reloaded the project from server, left and re-joined, logged in a different user, but the libraries are still missing.

In the library manager, I see the Libraries in the project with the number of placed objects, but the size is blank. When I click on the missing library tab I get a message to "Reload and apply", but then nothing happens.
~~[attachment=1]~~Στιγμιότυπο 2019-07-12, 12.33.17 μμ.png[/attachment [attachment=0]Στιγμιότυπο 2019-07-12, 12.29.32 μμ.png[/attachment]

Re: Moved Teamwork local data folder and now libraries are missing

Noemi Balogh — Fri, 12 Jul 2019 11:31:22 GMT

Hi Achille,

It doesn't look healthy. May I ask you to share a Support Package with me in a private message to investigate the issue?

Thank you.

Kind regards,

Re: Moved Teamwork local data folder and now libraries are missing

Achille Pavlidis — Fri, 12 Jul 2019 11:35:18 GMT

Thanks Noèmi. I have resolved the problem by deleting the contents of the new TW data folder, and relaunching Archicad has re-created the contents of it with all the Libraries.

Re: Moved Teamwork local data folder and now libraries are missing

Noemi Balogh — Fri, 12 Jul 2019 11:41:04 GMT

Good news, thank you for sharing this one with us!