topic Re: Teamwork Libraries Not Loading in Teamwork & BIMcloud

Teamwork Libraries Not Loading

Anonymous — Wed, 16 Dec 2009 16:50:36 GMT

QUESTION 1:
Ok when I share the project I go Teamwork/Project/Share...
Then select the server. (ignore "denied" that part works now)

I have custom libraries made up of folders and .gsm objects (company libraries) so I click Custom then Libraries...
It shows me the current libraries loaded into the project...

Under the Action column by default all 3 libraries are defaulted to Don't Use...
I then select Upload and select the server and hit ok...
It gives me the error "Could not upload library, because a library with the same name already exists on the server!"...

This is somewhat true, it IS located on the server but not loaded in the BIM Server libraries

What am I doing wrong? I have admin rights to the server and the project as a user.

QUESTION 2:
If I try to manage the BIM server libraries from my computer and add say..Archicad 12 Migration Library....Notice below how it says the 13 library isn't loaded but when I check the BIM Server Control Center on the server it says the 13 library IS loaded...?

It gives me this error "Could not authenticate to server!"

..."Failed to upload container!"

QUESTION 3:...SOLVED
NOW all of a sudden it is saying "denied" next to the server name when I try manage BIM server libraries and gives me a warning "You must be a Server or Project administrator to use the manage BIM servers dialog"...lol this is crazy i just checked the BIM server control center and YES i do have admin rights....SOLVED

Any ideas? lol

Re: Teamwork Libraries Not Loading

Anonymous — Wed, 16 Dec 2009 19:39:09 GMT

Question 3 Solved! Restarted server

Still having problems with libraries though:

Have also tried resharing the project using the "Replace linked libraries with server libraries automatically"...when I do this then for some reason it unloads ALL the libraries...then when I try to go back and manage BIM server libraries and re add them it gives me an error again!

Re: Teamwork Libraries Not Loading

Erika Epstein — Wed, 16 Dec 2009 23:45:09 GMT

It sounds like you may not have first loaded the libraries you want to your BIM Server, but I am having trouble following you.

In question one, for example, you start to list, step by step, what you are doing but after line 3 you veer off into how you have your libraries in folders.

Why don't you post some screenshots?

Re: Teamwork Libraries Not Loading

Anonymous — Fri, 18 Dec 2009 13:23:40 GMT

I've come to the conclusion that some of the ports the BIM server needs to use on my firewall or server are not open. That's why I am able to create and share a teamwork project and send/receive with no problem but when it comes to libraries they don't work. When I figure it out I'll let ya'll know. If anyone else has any ideas please let me know.

Re: Teamwork Libraries Not Loading

Anonymous — Fri, 18 Dec 2009 15:47:10 GMT

PROBLEMS FIXED!

Well I uninstalled Archicad on my station and uninstalled BIM server on the server and reinstalled both of them. Everything is working fine now. If everything is working fine then the problem is not with my network ports or firewall it is with the latest hotfix. I know this because before I installed the hotfix I created a teamwork project and everything worked fine.

Is anyone else having problems sharing projects with the latest hotfix??
AC13-3235-HOTFIX2-WIN32.exe
LIB13-USA-3419.137-WIN.exe

I'm not sure if it is with the Archicad update or the library update though.

Re: Teamwork Libraries Not Loading

Anonymous — Fri, 18 Dec 2009 16:57:55 GMT

i just verifed my last post, i just installed the latest hotfixes and now i'm back to square one again :(.......no libraries loading upon sharing NEW projects....however the project i created before the hotfixes still has the libraries loaded but won't allow me to add new libraries.

Re: Teamwork Libraries Not Loading

Anonymous — Fri, 18 Dec 2009 17:44:17 GMT

uninstalled and reinstalled everything again...not using the latest hot fixes and everything works fine again! Someone tell me whats going on....please

Re: Teamwork Libraries Not Loading

Anonymous — Tue, 29 Dec 2009 21:19:57 GMT

trbopwr79 wrote:
uninstalled and reinstalled everything again...not using the latest hot fixes and everything works fine again! Someone tell me whats going on....please

We have come across the same issue. We thought it was a problem between the PC BIM Server and the Mac client, however now we have everything on a mac operating system and are still unable to see the BIM Server Libraries... UNLESS you specify IP Address instead of the Bim Server Name.

This has all occurred with the latest hotfix.

Re: Teamwork Libraries Not Loading

Anonymous — Mon, 18 Jan 2010 18:57:14 GMT

We have the same problem hewre at the office but running a MAC server and a PC workstation.

Re: Teamwork Libraries Not Loading

Anonymous — Tue, 19 Jan 2010 20:35:57 GMT

Hello

Same problem here on last hotfix on MAC Server (cannot upload any library to BIM Server) but not if we install BIM Server in a "normal" Mac without MAC OS Server (it works perfectly…).
Some ideas ?

Re: Teamwork Libraries Not Loading

Anonymous — Tue, 19 Jan 2010 20:36:46 GMT

Re: Teamwork Libraries Not Loading

Anonymous — Thu, 28 Jan 2010 07:32:54 GMT

Fmr wrote:
Same problem here on last hotfix on MAC Server (cannot upload any library to BIM Server) but not if we install BIM Server in a "normal" Mac without MAC OS Server (it works perfectly…).

Solved

Just need to name BIM Server on Mac with Mac Os X Server with IP name and then it works other solutions definitively don't work.

Re: Teamwork Libraries Not Loading

Anonymous — Tue, 02 Feb 2010 02:47:42 GMT

Glad to hear someone else is having library loading issues. I have a contractor trying to share my project from their machine in another country and we are both on PC with all the latest hotfixes but the libraries are a problem and everything is very slow. Has anyone found a solution in this area?

Re: Teamwork Libraries Not Loading

Achille Pavlidis — Thu, 11 Feb 2010 15:15:04 GMT

I have the same problem with libraries.
I have shared 5 projects untill now, with no problems
Suddenly today, upon trying to share a project, all objects appear missing.
When i go to the Library manager i cannot add the missing libraries because instead of the "Choose" i get the "Open" button...
In the BIM server i see all the libraries, but when i open "Manage BIM server Libraries" a get a window with no libraries inside.
When i try to upload a library i get the message "Failed to upload library"

Re: Teamwork Libraries Not Loading

Anonymous — Tue, 02 Mar 2010 18:49:43 GMT

I'm having the same problem. Anyone have any ideas?

Re: Teamwork Libraries Not Loading

Laszlo Nagy — Wed, 03 Mar 2010 20:53:46 GMT

Guys, check out this article to see if it helps:

http://www.archicadwiki.com/Bugs/Teamwork/LibraryNotFound

Re: Teamwork Libraries Not Loading

Anonymous — Fri, 05 Mar 2010 12:04:21 GMT

Dear FMR,
you wrote "Just need to name BIM Server on Mac with Mac Os X Server with IP name and then it works other solutions definitively don't work."
May you explain more?
I can't upload library on my BIM server located on a Mac Xserve with snow leopard server system (Mac OS X 10.6.2 server).

Thank a lot in advance.

paolo

Re: Teamwork Libraries Not Loading

Anonymous — Mon, 08 Mar 2010 17:57:22 GMT

I was able to resolve my issue by logging on to the server from all machines with the server IP address rather than the DNS, which was the default.

Re: Teamwork Libraries Not Loading

Anonymous — Thu, 11 Mar 2010 09:05:41 GMT

Finally it works fine.
Thank you so much!!!

paolo

www.archicura.it

Re: Teamwork Libraries Not Loading

Anonymous — Wed, 24 Mar 2010 16:19:38 GMT

How do I change the server name, so that I am connected in the same way as my coworker?