topic Re: Problem with Teamwork views linked to PLN file in Teamwork & BIMcloud

Problem with Teamwork views linked to PLN file

Achille Pavlidis — Tue, 23 Feb 2010 15:01:03 GMT

I have a large project with a teamwork file and several pln files. To manage the drawings i created a separate PLN file just for the drawings, where i have linked the views from the various files.
Today when i wanted to update the views of the Teamwork file, i get this error message: "Unsent changes in your source project are preventing the status checking process.
Go to the project and send your changes to the Server, then press the Check Status command again in the current project."

I did Send and Receive a lot of times, but to no avail, i cannot update my views. Even if i delete them and re-link them i get a blank drawing.

What can i do???

Re: Problem with Teamwork views linked to PLN file

Erika Epstein — Tue, 23 Feb 2010 22:04:35 GMT

Have you tried updating the drawings using the drawing manager?

Re: Problem with Teamwork views linked to PLN file

Achille Pavlidis — Wed, 24 Feb 2010 08:09:48 GMT

Yes. No chance there either. I get the "?" "Needs Cheking" or the "!" "Not Read Yet" messages.

From the Navigator i see the teamwork file listed as "Running" whereas the regular PLNs are listed as "Linked" whats the difference?

Even if i delete the missing views and re-link new ones from the Teamwork file i get blank drawings and the same error message. Seems something is stuck somewhere.

This is extremely annoying

Re: Problem with Teamwork views linked to PLN file

Erika Epstein — Wed, 24 Feb 2010 15:58:15 GMT

Somewhat drastic, but try
-forward merge merging in a blank AC13 template file
-if that doesn't work, save out a pln and then reshare. Test in the pla that you can fix the linking problem first before resharing.

Perhaps someone else here has another suggestion.

Re: Problem with Teamwork views linked to PLN file

Laura Yanoviak — Wed, 24 Feb 2010 16:10:55 GMT

I haven't been working with TW2, so I don't know if this is helpful. We had a similar situation with drawings linked to a TW file -- they wouldn't update. In a separate instance of AC, we signed into TW View Only. With both files open, the drawings updated -- my guess is it just couldn't access the PLP. Now, It's all very different now, but I thought it wouldn't hurt to mention.

Re: Problem with Teamwork views linked to PLN file

Achille Pavlidis — Wed, 24 Feb 2010 16:23:22 GMT

So, new day, new problem... (you cant get bored with Archicad...)
The views are updating now miraculously... BUT... all the doors and windows and other objects are missing.
The BIM server libraries appear not to be loading on the PLN with the views, and there is no way of linking them... when i go to "Manage BIM server libraries" i get a blank window...

But why do i have to have the libraries loaded to the PLN with only the views?

Re: Problem with Teamwork views linked to PLN file

Laszlo Nagy — Thu, 25 Feb 2010 13:47:09 GMT

I am wondering if this could be some kind of a BIM Server name/address resolution issue.
BIM Server Libraries are usually not found for that reason.
And these hotlinkes also have a path which can get messed up in such a situation.

Re: Problem with Teamwork views linked to PLN file

Achille Pavlidis — Thu, 25 Feb 2010 13:52:47 GMT

How can i check if thats the case???

Re: Problem with Teamwork views linked to PLN file

Laszlo Nagy — Thu, 25 Feb 2010 13:57:31 GMT

I think all parties involved (BIM Server, AC clients) should have the same way of identifying the BIM Server). So if it is a name (like "Office BIM Server"), then that should be used in both the server and all AC instances.
If it is identified by an IP address, then that should be used by all.
This is a bit of guessing by me because I have not encountered such situation myself.

Re: Problem with Teamwork views linked to PLN file

Greg Kmethy — Thu, 25 Feb 2010 21:18:30 GMT

Check out this article about the possible reasons of missing Library Parts in teamwork:
http://archicadwiki.com/Bugs/Teamwork/LibraryNotFound

As to your original issue, I would think that the warning you get only notifies you about the status of the drawings being reliably displayed, but it should not prevent you from actually updating the drawings. So, after updating the drawings still should get them to the most current state, even though they are still marked as outdated after it. One possible way to fix it is that all the users who are signed in the source project send changes and "leave" the project. If everybody leaves the project, there should not really be any unsent changes. If there still are, then it' s a problem that only a re-share would fix. Save a PLN out of the project, and re-share it.

HTH,
Greg

Re: Problem with Teamwork views linked to PLN file

Achille Pavlidis — Thu, 04 Mar 2010 13:27:45 GMT

Ok, so i did what Greg suggested i.e. everybody left the project, i saved a PLN, and i re-shared.
It worked ok for a couple of days...
and today...
guess what?
The same problem!
I get the same error message: "Unsent changes in your source project are preventing the status checking process.
Go to the project and send your changes to the Server, then press the Check Status command again in the current project."

This is really bad.

Re: Problem with Teamwork views linked to PLN file

Achille Pavlidis — Tue, 23 Mar 2010 16:33:49 GMT

Some updates on the problem... (in case there is anyone interested)
The problem still persists... Re-sharing doesn't solve the problem.
After a lot of trial and error (mostly error) i found that to be able to update drawings, i must follow a specific order in Send&Receive, and after everyone has sent changes then open the file with the layouts.

Another thing: When publishing DWG's i get this message (see attached image) even if i had just updated the drawings. The publishing process get's stuck, and i have to click on the "Stop checking" button otherwise, it goes on forever (or at least for as much i had the patience to wait, a lot!). And i have to do it for every single drawing!

Re: Problem with Teamwork views linked to PLN file

Anonymous — Tue, 23 Mar 2010 17:23:15 GMT

Thank you for keeping us informed.
Im afraid to try teamwork 2 until all these glitches are resolved
Maybe in 14?

Re: Problem with Teamwork views linked to PLN file

Marton Kiss — Mon, 29 Mar 2010 13:10:09 GMT

To avoid the drawing update during the publishing process the best method is setting every drawing to manual update. The update can be done after everybody has sent the changes.

Re: Problem with Teamwork views linked to PLN file

Achille Pavlidis — Mon, 29 Mar 2010 13:31:38 GMT

Marton,
all drawings are on the "manual" update status...
they were manual all along...

Re: Problem with Teamwork views linked to PLN file

Achille Pavlidis — Mon, 21 Jun 2010 08:29:20 GMT

I'm happy to say that finally, with build 3600 the above described problem has been finally solved.

ALTHOUGH:

If the linked view belongs to a file with a previous build, it is impossible to update the view. A misleading error message appears: see attached image.

This should be somehow addressed, and it should me mentioned on the GS Collaboration Guide.

Re: Problem with Teamwork views linked to PLN file

Achille Pavlidis — Tue, 29 Jun 2010 11:43:34 GMT

I was too fast to say the problem was solved...

The problem appeared again often!

What happens now, is that upon updating an external view the background Archicad crashes. But the PLN with the linked view stays open with the updating process still running!!! (the two green arrows turning)

Isn't that great!?!?!?!?

I have sent the bug reports to GS, but i'm not holding my breath... i suppose they couldn't care less about problems on AC 13...

Re: Problem with Teamwork views linked to PLN file

Erika Epstein — Wed, 30 Jun 2010 13:07:10 GMT

Achille wrote:
If the linked view belongs to a file with a previous build, it is impossible to update the view. A misleading error message appears: see attached image.

This should be somehow addressed, and it should me mentioned on the GS Collaboration Guide.

GS has stressed that for TW to be successful, all users must be on the same build. You should also open all files in the new build prior to working so the set of files for a project are all on the same build.

Re: Problem with Teamwork views linked to PLN file

Achille Pavlidis — Wed, 30 Jun 2010 13:26:25 GMT

I know that Erika...
my remark was not referred to TW2.

I was talking about having a PLN file, that has linked views from other PLN (solo) files.
If the PLN with the layouts and linked views is build 3600, and some of the linked PLN solo files containing the 3d model are build 3259, then you cannot update the views and a strange error message appears.

Maybe i haven't made myself perfectly clear.

Anyway the other problem (which is the serious one) still persists...

Re: Problem with Teamwork views linked to PLN file

Erika Epstein — Wed, 30 Jun 2010 13:34:45 GMT

Sorry Achille, ,I didn't realize that you were trying to link from solo files.
When you open the solo files in the same build and then link do you get the same error messages/problems?