topic Re: BIMcloud Library does not load in Teamwork & BIMcloud

BIMcloud Library does not load

AEismann — Mon, 16 Dec 2019 10:21:23 GMT

Hi all,

We are using archicad 23 together with BIMcloud basic for archicad 23 ver. 2019.4 (23.0.2504.1102). As you can see in the screenshots attached, we have a library with files in it 76MB, which of we cannot see the content or use it. I tried to delete the local library, but it still does not work, any suggestions ?

Kind regards,
A. Eismann

Re: BIMcloud Library does not load

Laszlo Nagy — Mon, 16 Dec 2019 10:58:52 GMT

I do not speak this language, but that "Maps en HDR" probably means "HDR maps".
And I think that folder does not contain ARCHICAD Library Parts. It contains files that can be used as HDR (High Dynamic Range) images/backgrounds in CineRender. This is probably the reason why you don't donf any objects in it.

Re: BIMcloud Library does not load

AEismann — Mon, 16 Dec 2019 11:03:38 GMT

Hi,
It does contains textures such as image files which we use for rendering and materials, those work fine with archicad 22 meaning they are visible in the details, the library is exactly identical. Archicad display those, or am I missing something ? if i put image files to the library those should be displayed.

LaszloNagy wrote:
I do not speak this language, but that "Maps en HDR" probably means "HDR maps".
And I think that folder does not contain ARCHICAD Library Parts. It contains files that can be used as HDR (High Dynamic Range) images/backgrounds in CineRender. This is probably the reason why you don't donf any objects in it.

Re: BIMcloud Library does not load

AEismann — Mon, 16 Dec 2019 13:43:44 GMT

To add to the diagnose, when trying to add files to that library I get the message :

another user is sending in changes right now. Please wait, then try again.

I am the only user on that file, even on that server, what is happening ?

Kind regards,
A. Eismann

Re: BIMcloud Library does not load

Laszlo Nagy — Mon, 16 Dec 2019 14:38:27 GMT

I tried this, although not on a BIM Server project, and indeed, the HDR Images library does display folders and those HDR files in the Library Manager Dialog.

I wonder if you deleted that folder from the BIM Server, then re-uploaded the folder and loaded it into the Project file, would that solve this issue?

Re: BIMcloud Library does not load

AEismann — Mon, 16 Dec 2019 14:57:27 GMT

Hi Laszlo,

Unfortunately I get the same problem doing that. Thanks for your reply. I think there's something going wrong with processing the requests of changing BIMclould (basic) library files.

LaszloNagy wrote:
I tried this, although not on a BIM Server project, and indeed, the HDR Images library does display folders and those HDR files in the Library Manager Dialog.

I wonder if you deleted that folder from the BIM Server, then re-uploaded the folder and loaded it into the Project file, would that solve this issue?

Re: BIMcloud Library does not load

Anonymous — Mon, 16 Dec 2019 15:29:36 GMT

What does it say in the Manage BIMcloud Libraries under "Modified"?

https://helpcenter.graphisoft.com/user-guide/88411/

I think that one of my colleagues had a similar problem with one of his BIMcloud Libraries in Archicad 22. The Library was showing in the Library Manager and it was showing its size, but the Library was "empty" in the file.

I don't remember what exactly solved it, but we started with Update BIMcloud Library command, which didn't help as far as I remember, so we ended up deleting the Library from BIMcloud and then uploading it again. I think that was what solved it for us at the end.

And also, what happens when you add the same BIMcloud Library to another file?

Re: BIMcloud Library does not load

AEismann — Mon, 16 Dec 2019 15:40:05 GMT

So under modified its showing the date of creation. any other upload or creation of another library, even brand new, ends up with the same symptoms, which does not allow me to modify the library. I tested other files and other computers as well, still the same. Thanks for your reply.

mbl wrote:
What does it say in the Manage BIMcloud Libraries under "Modified"?

https://helpcenter.graphisoft.com/user-guide/88411/

I think that one of my colleagues had a similar problem with one of his BIMcloud Libraries in Archicad 22. The Library was showing in the Library Manager and it was showing its size, but the Library was "empty" in the file.

I don't remember what exactly solved it, but we started with Update BIMcloud Library command, which didn't help as far as I remember, so we ended up deleting the Library from BIMcloud and then uploading it again. I think that was what solved it for us at the end.

And also, what happens when you add the same BIMcloud Library to another file?

Re: BIMcloud Library does not load

Anonymous — Mon, 16 Dec 2019 15:59:33 GMT

Hm, that's strange then. So there is no BIMcloud Library at all that can be updated? And does it keep the same "Modified" date even after you delete it and upload again?

Re: BIMcloud Library does not load

AEismann — Mon, 16 Dec 2019 16:16:56 GMT

funny things happens. when I download it, it saves it without the .lcf extension, then I cannot upload it again. I think something is going wrong with the library file that it does not recognize it anymore.

mbl wrote:
Hm, that's strange then. So there is no BIMcloud Library at all that can be updated? And does it keep the same "Modified" date even after you delete it and upload again?

Re: BIMcloud Library does not load

Anonymous — Mon, 16 Dec 2019 19:28:34 GMT

Do you need the library to be a .lcf file?

For the libraries, that have something to do only with that particular project, we have a "project library" subfolder under the project on the server and there we dump all the non-standard library parts. It's just "loose" .gdl files, project-specific textures and stuff like that, but they can be also sorted in folders for better orientation.

The whole "project library folder" is then Uploaded as a BIM Library. No .lcf.

It's quite easy to handle, it's just copying and pasting files in your file explorer. When something changes or we add a new object/texture/subfolder/..., it's usually just a simple update of that library in the Manage BIMcloud Libraries menu.

Re: BIMcloud Library does not load

AEismann — Mon, 16 Dec 2019 20:13:37 GMT

Hi mbl,

Im not sure what you mean by that. Can you be more specific ? Where is that subfolder located ? How do you upload it as a bim library ? I dont know a way to upload files to the server which is not via .lcf or to an existing Library. Thanks.

mbl wrote:
Do you need the library to be a .lcf file?

For the libraries, that have something to do only with that particular project, we have a "project library" subfolder under the project on the server and there we dump all the non-standard library parts. It's just "loose" .gdl files, project-specific textures and stuff like that, but they can be also sorted in folders for better orientation.

The whole "project library folder" is then Uploaded as a BIM Library. No .lcf.

It's quite easy to handle, it's just copying and pasting files in your file explorer. When something changes or we add a new object/texture/subfolder/..., it's usually just a simple update of that library in the Manage BIMcloud Libraries menu.

Re: BIMcloud Library does not load

Anonymous — Mon, 16 Dec 2019 21:27:32 GMT

Sorry, I'm not being very clear. When I said a folder on a "server" I meant on a "network drive". And I meant a "regular" Windows or Mac folder with our library objects (or textures) that we keep in the project folder.
It can theoretically be also on your local drive, but usually more people need to access it too.

There is info on how to upload it to BIMcloud on the link I posted earlier. Under "Upload a Library to BIMcloud".
https://helpcenter.graphisoft.com/user-guide/88411/

Re: BIMcloud Library does not load

AEismann — Mon, 16 Dec 2019 21:37:37 GMT

Thanks for clarifying that ! In the library manager, when selecting a library and then viewing its content theres an option to upload a file or a folder directly without having to sync. That option is not always available (Greyed out). Does anyone know why ?

mbl wrote:
Sorry, I'm not being very clear. When I said a folder on a "server" I meant on a "network drive". And I meant a "regular" Windows or Mac folder with our library objects (or textures) that we keep in the project folder.
It can theoretically be also on your local drive, but usually more people need to access it too.

There is info on how to upload it to BIMcloud on the link I posted earlier. Under "Upload a Library to BIMcloud".
https://helpcenter.graphisoft.com/user-guide/88411/

Re: BIMcloud Library does not load

AEismann — Tue, 17 Dec 2019 07:51:51 GMT

more specifically about the availability of these buttons :

Re: BIMcloud Library does not load

AEismann — Tue, 29 Jun 2021 08:47:59 GMT

lcf exchange between 23/24 causes crashes (great work Graphisoft ! looking forward towards 25).

solution for this is to use native import export of bimcloud which would not result in graying out of the functionality of editing a library (great work Graphisoft).

Re: BIMcloud Library does not load

Laszlo Nagy — Wed, 30 Jun 2021 09:23:53 GMT

AEismann wrote:
lcf exchange between 23/24 causes crashes (great work Graphisoft ! looking forward towards 25).

solution for this is to use native import-export of BIMcloud which would not result in graying out of the functionality of editing a library (great work Graphisoft).

What do you mean by "LCF exchange between 23/24"? Do you load the AC23 LCF file into an AC24 project?

Re: BIMcloud Library does not load

AEismann — Wed, 30 Jun 2021 09:26:06 GMT

yes, correct.

Re: BIMcloud Library does not load

Laszlo Nagy — Wed, 30 Jun 2021 09:47:54 GMT

One more question, just to be sure: So you upload your default AC23 library to BIMcloud and then add that LCF from BIMcloud to your AC24 Teamwork project? Which localized version is this?

Re: BIMcloud Library does not load

AEismann — Wed, 30 Jun 2021 09:58:28 GMT

LaszloNagy wrote:
One more question, just to be sure: So you upload your default AC23 library to BIMcloud and then add that LCF from BIMcloud to your AC24 Teamwork project? Which localized version is this?

Its a small independent library we have (so not the standard or key membership edition we have) with a couple of objects and textures. I create a container from it using file > libraries and objects > create container.
Then in Library manager add > add bimcloud library > upload > choose that lcf. crash.
The local version of our archicad is NED / the netherlands. To be honest after years I still dont know how to create a new bim cloud library from scratch (then i could import files directly into it). As well i still dont get why some library cannot be modified (grey buttons).