topic Re: TW2 Error in Teamwork & BIMcloud

TW2 Error

Anonymous — Thu, 05 Nov 2009 06:58:17 GMT

When I do send & receive got error with information
Error occurred during the last Teamwork operation! Server returns error code!

Do anybody know what to do? I can't to save the information to project.

Re: TW2 Error

Stig Bengtsson — Fri, 06 Nov 2009 09:19:39 GMT

We get another error message when attempting send:

Error occured during the last Teamwork operation
Database commit failed

Fortunately only one person was working in the project when it happened and we have saved out a copy of the file to reshare.

Stig

Re: TW2 Error

Anonymous — Fri, 06 Nov 2009 21:01:53 GMT

We had the same issue. This is a bit of a long work around, but it worked.

I had that person save their progress to the desktop. Just SAVE normally. I then had them shut down Archicad. Reopen Archicad and select the project as normal. It will allow you to get back to your saved information, but not allow you to log into the BIM server. You will be offline with the BIM server. We then took the changes that were made and copied them to new drawing in a new instance of Archicad. NOTE - Paste into the original location when doing this.

With the information safely transfered, we quit the original drawing. We were prompted to discard the saved information and did.

Now when you open and reconnect to the server you get the most recent server information and a good connection to the server. Cut and paste the changes back into the BIM project and delete the incorrect information.

Then send and receive to update all.

If there is another way, I am all for it.

Brian

Re: TW2 Error

Anonymous — Mon, 23 Nov 2009 10:20:12 GMT

I still have problem with TW error. I trying follow the instruction but still have the same problem. My somebody found a way haw to solve this problem.

I try to save as solo project and later reload form server. The solo project is not possible reload form server?
The TW file is put the same error information. Interesting that there is writing that error is fix but you can work on project.
On pic. can see the problem list - text.

Re: TW2 Error

Anonymous — Mon, 23 Nov 2009 10:48:28 GMT

on the same problem i found information in BIM server control center.
see pic. Is there issue?

Re: TW2 Error

Laszlo Nagy — Mon, 23 Nov 2009 20:06:56 GMT

This Dialog helps you to not lose your work.
In your Local Folder you have your version. In it you may have changes that you have not sent to the BIM Server yet. You can save this version as a PLN (Solo Project).
Then you can reload the Project from the BIM Server.
Then you can check what is it that you need to redo. You can open the PLN and copy-paste the missing elements into the Project, then send Changes.

Re: TW2 Error

kevin b — Tue, 01 Dec 2009 15:35:16 GMT

It's great that there are these workarounds but why are there so many issues with TW. We are getting errors (these and similar) constantly (several times a day) and the workarounds are time consuming. Even after the latest Hotfix

Re: TW2 Error

Laszlo Nagy — Tue, 01 Dec 2009 15:51:33 GMT

I guess you are reporting those to your reseller, right?

Re: TW2 Error

Anonymous — Wed, 02 Dec 2009 05:35:06 GMT

laszlonagy,
yes, i ask my reseller. got the answer
Virus checkers on the server looking in the "projects"or attachments" (library) folders have been known to cause crashes. Best to disable virus checkers working under the Bim Server install folder.

If it is windows 7 by any chance then the indexer may be causing the problem. Have the user create a tech support package if they occurs even after the above modifications.

Re: TW2 Error

Karl Ottenstein — Wed, 02 Dec 2009 21:03:17 GMT

This article was updated a week or two ago to mention the issues with antivirus and the indexing service:

http://www.archicadwiki.com/Teamwork/BimServerConfiguration?highlight=%28index%29%7C%28service%29

Most active TW2 users might want to subscribe to the archicadwiki RSS feed to be informed of new and changed pages as the GS tech support guys post more information. Other active users might be interested in subscribing also.

Cheers,
Karl