topic Re: Bimcloud Manager won't restart after update in Teamwork & BIMcloud

Bimcloud Manager won't restart after update

Flitch — Mon, 15 May 2023 08:16:21 GMT

We run a can't get our bimcloud manager to restart after latest update. In services it says it is running but will not run in browser.

Has anyone else had problems with latest update

Steve

Re: Bimcloud Manager won't restart after update

Kaique — Tue, 16 May 2023 09:21:10 GMT

Hi Steve,

I would double-check if both Manager and Server are in the same build, then try stopping and restarting the server manually, or verify if any software is preventing the BC from running.

Maybe this article can be helpful: BIM Server Troubleshooting Guide - Graphisoft Community

Otherwise, you should collect the logs and contact the local partner for further assistance.

Best,
Kaique

Re: Bimcloud Manager won't restart after update

INDUVARA — Wed, 23 Aug 2023 11:49:21 GMT

Very similar issues, our Bimcloud does not speak to our server anymore after the updates on the server and the manager.