topic BIMcloud not accessible but under Network Diagnostics it says it is. in Teamwork & BIMcloud https://community.graphisoft.com/t5/Teamwork-BIMcloud/BIMcloud-not-accessible-but-under-Network-Diagnostics-it-says-it/m-p/630314#M6768 <P>Not sure what is going on, but under Teamwork it says I am working offline, but when I run diagnostics it says BIMcloud is accessible. What should I do to get back into Teamwork?</P><P><BR /><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Screenshot 2024-09-09 at 10.57.55 AM.png" style="width: 999px;"><img src="https://community.graphisoft.com/t5/image/serverpage/image-id/76175i9F939130092000C5/image-size/large?v=v2&amp;px=999" role="button" title="Screenshot 2024-09-09 at 10.57.55 AM.png" alt="Screenshot 2024-09-09 at 10.57.55 AM.png" /></span></P> Mon, 09 Sep 2024 17:08:38 GMT Joseph_Vigil 2024-09-09T17:08:38Z BIMcloud not accessible but under Network Diagnostics it says it is. https://community.graphisoft.com/t5/Teamwork-BIMcloud/BIMcloud-not-accessible-but-under-Network-Diagnostics-it-says-it/m-p/630314#M6768 <P>Not sure what is going on, but under Teamwork it says I am working offline, but when I run diagnostics it says BIMcloud is accessible. What should I do to get back into Teamwork?</P><P><BR /><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Screenshot 2024-09-09 at 10.57.55 AM.png" style="width: 999px;"><img src="https://community.graphisoft.com/t5/image/serverpage/image-id/76175i9F939130092000C5/image-size/large?v=v2&amp;px=999" role="button" title="Screenshot 2024-09-09 at 10.57.55 AM.png" alt="Screenshot 2024-09-09 at 10.57.55 AM.png" /></span></P> Mon, 09 Sep 2024 17:08:38 GMT https://community.graphisoft.com/t5/Teamwork-BIMcloud/BIMcloud-not-accessible-but-under-Network-Diagnostics-it-says-it/m-p/630314#M6768 Joseph_Vigil 2024-09-09T17:08:38Z Re: BIMcloud not accessible but under Network Diagnostics it says it is. https://community.graphisoft.com/t5/Teamwork-BIMcloud/BIMcloud-not-accessible-but-under-Network-Diagnostics-it-says-it/m-p/630316#M6769 <P>I should have added, that I can work online in AC26 just not AC27.</P> Mon, 09 Sep 2024 17:02:21 GMT https://community.graphisoft.com/t5/Teamwork-BIMcloud/BIMcloud-not-accessible-but-under-Network-Diagnostics-it-says-it/m-p/630316#M6769 Joseph_Vigil 2024-09-09T17:02:21Z Re: BIMcloud not accessible but under Network Diagnostics it says it is. https://community.graphisoft.com/t5/Teamwork-BIMcloud/BIMcloud-not-accessible-but-under-Network-Diagnostics-it-says-it/m-p/630463#M6770 <P>FYI,</P><P>I got in touch with Tech Support and ultimately had to create a new user, and delete my old profile.</P> Tue, 10 Sep 2024 15:22:06 GMT https://community.graphisoft.com/t5/Teamwork-BIMcloud/BIMcloud-not-accessible-but-under-Network-Diagnostics-it-says-it/m-p/630463#M6770 Joseph_Vigil 2024-09-10T15:22:06Z