topic Re: Archicad 27 Crashing - AC reliability with new features in Teamwork & BIMcloud

Archicad 27 Crashing - AC reliability with new features

stan-rostas — Mon, 04 Nov 2024 07:06:42 GMT

We understand this may not be the location for a poll, but our office and users are finding that the latest release of AC 27 Arm crashes at least once a day when affecting Labels and Zones along with their labels. Just this morning, a crash occurred with one user, and now, none of the Teamwork members can open the file on the BIMserver. How are others on this list finding the latest AC27? Previous to AC 26, which also crashed more often than AC25 and before, this version seems to be the most crash-prone. This is one area where AC shined compared to Revit or Vectorworks. I am not sure what is affecting this latest set of crashes. It could be just how our office is creating content.

Re: Archicad 27 Crashing - AC reliability with new features

Nathan Hildebrandt — Fri, 08 Dec 2023 02:08:57 GMT

Hi Stan,

Yes it really isn't the right place to be posting this. If you want to raise these thoughts can I suggest the general community as it isn't a point of discussion on future features.

I will archive this post off in a few days.

Thanks

Nathan

Re: Archicad 27 Crashing - AC reliability with new features

KellyNielson — Thu, 14 Dec 2023 22:39:22 GMT

My 27 is crashing almost everytime I edit text. Reading on another post regarding 26 and Sonoma, they found a work around by deleting the Add Ons folder? This worked for a few minutes for me. Frustrated, lost time = lost $$$ for a one man shop.

Kelly

Re: Archicad 27 Crashing - AC reliability with new features

Barry Kelly — Fri, 15 Dec 2023 01:02:52 GMT

@KellyNielson wrote:

My 27 is crashing almost everytime I edit text. Reading on another post regarding 26 and Sonoma, they found a work around by deleting the Add Ons folder? This worked for a few minutes for me. Frustrated, lost time = lost $$$ for a one man shop.

Another tip I believe is to turn off the CAPS lock button.

Barry.

Re: Archicad 27 Crashing - AC reliability with new features

Marc H — Fri, 15 Dec 2023 05:11:06 GMT

Agreed. The known issue with CAPS Lock On when editing labels seems to persist (though I have not attempted it after the last hot fix).

Re: Archicad 27 Crashing - AC reliability with new features

Bob Moore — Wed, 10 Jan 2024 21:56:09 GMT

Yes. Every time I edit text it crashes.

Re: Archicad 27 Crashing - AC reliability with new features

stan-rostas — Thu, 11 Jan 2024 14:02:26 GMT

Here is what we were told, and it helps greatly.

Regarding the "DEF-15169 - Editing Autotext Label while Caps Lock is active crashes Archicad" issue described in the "macOS 14 Sonoma" Graphisoft Community article here, that may be avoided, as a workaround, by only using the shift key and not the caps lock key, it may help prevent crashing if that Sonoma Caps-Lock indicator feature is disabled. Below are instructions on how you may disable/re-enable the Sonoma Caps-Lock indicator feature, that you may use at your own risk.

Disable the Sonoma Caps-Lock indicator feature:
1. Launch the macOS Terminal application
2. Enter the following command in the macOS Terminal application window:
sudo defaults write /Library/Preferences/FeatureFlags/Domain/UIKit.plist redesigned_text_cursor -dict-add Enabled -bool NO
3. Type in your computer user account password in the macOS Terminal application window (Note: As you type in your password, it will not show as the characters are typed)
4. Restart the computer

Re-enable the Sonoma Caps-Lock indicator feature:
Disable the Sonoma Caps-Lock indicator feature:
1. Launch the macOS Terminal application
2. Enter the following command in the macOS Terminal application window:
sudo defaults write /Library/Preferences/FeatureFlags/Domain/UIKit.plist redesigned_text_cursor -dict-add Enabled -bool YES
3. Type in your computer user account password in the macOS Terminal application window (Note: As you type in your password, it will not show as the characters are typed)
4. Restart the computer

Below are links to two articles that describe how Sonoma Caps-Lock indicator feature may be disabled:

That issue is estimated to be fixed in the Archicad 27 Update 27.2.0 that is estimated to be released in March or April 2024. If resources allow, hopefully it will be fixed in the next regular Archicad 26 Update 5 (700x build), which is anticipated to be released by March 2024.