topic Re: Teamwork issue - no project folders in Teamwork & BIMcloud

Teamwork issue - no project folders

Masstudio — Wed, 18 Dec 2024 01:12:17 GMT

SITUATION:
We work in the office in Archicad 26 Teamwork. One of the PCs is the server, 3-4 people currently connected and working on a project.

I cannot make a 5th PC to connect and see any project. He logged in, he ran diagnostic and the server is "accessible".

PROBLEM:
He does not see any project folders:

Other PCs:

Any ideas what it could be ?

Re: Teamwork issue - no project folders

Xandros — Mon, 16 Dec 2024 10:06:44 GMT

have you double checked the user's role. It might be, that his role doesnt allow him to see the projects.

Re: Teamwork issue - no project folders

Masstudio — Mon, 16 Dec 2024 11:12:02 GMT

PROBLEM SOLVED.

The new user did not have a role assigned to his account and that's why he couldn't see the folders.

Re: Teamwork issue - no project folders

Masstudio — Mon, 16 Dec 2024 11:13:33 GMT

that was it.

We don't have a BIM manager and we didn't make any new account since setting up our server. Now i'm learning how these things work, i appreciate the reply