topic Re: BIMcloud EDU servers not connecting in Teamwork & BIMcloud

BIMcloud EDU servers not connecting

ISSUQ07 — Sat, 05 Apr 2025 11:16:14 GMT

Did someone else can't use teamwork edu servers since this morning?

Re: BIMcloud EDU servers not connecting

furtonb — Sat, 05 Apr 2025 13:02:31 GMT

Yes, my students noticed me today earlier (we are located in Budapest – I don't know where you are).

I don't see any signs of scheduled maintenance.

Re: BIMcloud EDU servers not connecting

Tamas Gaspar — Mon, 07 Apr 2025 12:51:20 GMT

Dear All,

We have received several reports about BIMcloud connection error last Saturday morning (Central European Time). The development manually raised the resources behind the system, so it stopped happening. We are still investigating the root cause of the issue to be able to provide a proper solution for that and prevent it happening in the future.

If you happen to experience it again, please contact your local support representative, who can escalate the matter to Graphisoft Headquarters as soon as possible.

Sorry for the inconveniences,

Tamás Gáspár