topic Re: BIMCloud basic keeps crashing in Teamwork & BIMcloud

BIMcloud basic keeps crashing

nen — Fri, 06 Mar 2026 09:25:06 GMT

Its getting out of hand.

We use BIMcloud Basic for Archicad 27 and everything was perfecly fine till one day the computer on which server is based died back in September. After reviving the computer and re-installing the server, its nearly impossible to run it okay-ish.

It can work semi-smoothly for a couple of days and then no one can connect from Archicad nor can master admin (me in question) connect through browser - it just keeps loading. Rebooting the server with or without internet, rebooting the computer the same way doesn't seem to help - the manager component keeps failing.

Our IT guys cant tell me where the error is and I'm running out of options, it seems impossible to find someone who actually understand how this beast works. Anyone, please, just anyone help me in any way you can. We cant keep re-installing this server just for it to crash couple days later

Re: BIMCloud basic keeps crashing

Laszlo Nagy — Thu, 05 Mar 2026 14:49:45 GMT

Did you think about installing the BIM Server on another computer and see if that is stable? That way you could see whether the computer is the problem or not.

Re: BIMCloud basic keeps crashing

Ricardo Lopez — Thu, 05 Mar 2026 15:03:26 GMT

Hi @nen

I encourage you to take a look at the frequently asked questions about using Teamwork and BIMcloud and submit a formal request to the Graphisoft support site, so someone can assist you more directly.

Re: BIMCloud basic keeps crashing

nen — Fri, 06 Mar 2026 08:49:40 GMT

Not yet, but we're thinking about it now