topic Re: AC25 Problem with DirektLink (Datasmith) - Crash in Visualization

AC25 Problem with DirektLink (Datasmith) - Crash

PhilWink — Wed, 28 Sep 2022 17:44:40 GMT

Hello everybody,

Since last week my AC25 file crash everytime when i try to save it as an Datasmith file. It works fine when i use a soloprojekt without hotlinks. But with two hotlinks the file crash during the "save as datasmith" process. In the past the same file worked with hotlinks .

I use AC 25 3011 with the latest Datasmith plugin.

Thanks for any help!

Re: AC25 Problem with DirektLink (Datasmith) - Crash

Minh Nguyen — Fri, 15 Oct 2021 10:47:41 GMT

Hello,

Thank you very much for the report and I am very sorry to hear about the issue!
Unfortunately, this addon is developed entirely by Epic Games, thus we wouldn't be able to investigate further. I suggest reaching out directly to Twinmotion Support here: https://twinmotionhelp.epicgames.com/s/?language=en_US

They will be able to tell what could be the problem.

Thank you very much for your understanding!

Best regards,

Minh