topic Re: Object's surface painter override bug in Visualization

Object's surface painter override bug

Nando Mogollon — Mon, 27 Jan 2025 15:16:24 GMT

Hi All,

Have any of you experienced or be able to replicate this bug?:

Use objects - say a window
Use the Surface painter and override the frame surface.
Then go and change anything... something not relevant, like the ID
BUG shows up: Surface override get's eliminated and the surface goes back to the previous (default ?) surface

Check the video

Re: Object's surface painter override bug

Laszlo Nagy — Wed, 22 Sep 2021 02:37:22 GMT

Interesting. I will report this to Graphisoft.

Re: Object's surface painter override bug

Minh Nguyen — Wed, 29 Sep 2021 07:20:47 GMT

Dear Nando,

Thank you very much for the report and I am very sorry about the issue!
I tried to replicate the issue using Archicad 24 INT 6004, but it works correctly in my case. May I ask which Archicad language version you use, and did the issue happen with the latest update installed?

Looking forward to hearing from you!

Best regards,

Minh

Re: Object's surface painter override bug

Nando Mogollon — Wed, 29 Sep 2021 12:30:55 GMT

Thanks Nguyen,

I just tried again, and can replicate in:

AC23 7000 AUS Full
AC24 6004 AUS Full
AC25 3002 AUS Full

Hope that helps

Re: Object's surface painter override bug

Minh Nguyen — Wed, 29 Sep 2021 13:20:12 GMT

Hi Nando,

Thank you very much for the information! This is very helpful!

I found that, with the default AUS template, the option Uniform Window Surfaces is enabled. This is the reason why the surface got changed when you set the ID. Seems like this attribute was "reset" to match with the other surfaces set in its settings. Thus, the workaround in this case is to disable Uniform Window Surfaces option

I believe this is a bug, so I will enter it into our defect database. Thank you very much for the report once again, and have a great day!

Best regards,

Minh

Re: Object's surface painter override bug

Nando Mogollon — Thu, 30 Sep 2021 02:14:42 GMT

Behaves like a bug: it actually only happens once with objects, next time - and if you switch on/off the "Uniform Surfaces" options, then it won't happen again.

Regards

Re: Object's surface painter override bug

Minh Nguyen — Thu, 30 Sep 2021 11:17:50 GMT

Dear Nando,

Thank you very much for your finding! I have added it into our defect entry (please refer to it as DEF-6510).

I wish you a great day!

Best regards,

Minh