topic Re: Sun Study not saving as movie file in Visualization

Sun Study not saving as movie file

Dennis Koufou — Wed, 04 Jun 2025 03:33:35 GMT

I am using AC 23 and just discovered the sun study doesn't save as a movie file. Is anyone experiencing the same issue?

Operating system used: Windows

Lingwisyer — Wed, 04 Jun 2025 06:40:14 GMT

That is when you have set the Result as MP4?

What are you getting?

Barry Kelly — Wed, 04 Jun 2025 07:56:56 GMT

Hey Dennis,

I just tried in 23 and it works as either an MP4 or Windows Movie File

My machine is still running Windows 10 though, not sure if there is a difference with Windows 11 if you have that.

These were my settings.

Barry.

Dennis Koufou — Wed, 04 Jun 2025 08:27:05 GMT

Thanks Barry. My settings and WIN10 are the same as yours. When I click on save, there is nothing happening, and the saved file is empty.

Dennis Koufou — Wed, 04 Jun 2025 08:28:25 GMT

Yes, and the other format also ends up with a blank file.

Barry Kelly — Wed, 04 Jun 2025 08:42:34 GMT

If you click 'Show' does it go through the motions of the sun study?

That is what it does for me when I hit 'save'.

It first asks me where I want to save the file and then goes through the motions of the study.

I am not sure what would stop it from doing this.

Maybe try a new default template with just a slab and a column (shadows turned on of course in 3D styles).

Barry.

Dennis Koufou — Wed, 04 Jun 2025 08:59:32 GMT

The show button goes through the movie but not when the save is clicked on. I will try a different file and let you know. Cheers Baz.

Lingwisyer — Thu, 05 Jun 2025 01:03:57 GMT

Saved file is empty...

As in 0kb? Like it is still trying to write?

Dennis Koufou — Fri, 06 Jun 2025 09:34:58 GMT

That's right, yes.

Lingwisyer — Tue, 10 Jun 2025 01:15:27 GMT

Have you tried saving to a different location?