topic Re: Photo rendering is dark in Visualization

Photo rendering is dark

Llian — Sat, 26 Jul 2025 13:33:56 GMT

I have two files opened with the exact lighting settings.

File on the left shows decent 3D rendering

File on the right shows complete darkness

What am i missing ?

Operating system used: Windows 11

Re: Photo rendering is dark

Barry Kelly — Fri, 25 Jul 2025 04:17:17 GMT

In the rendering settings. look to see it the sun and lights are turned on.

Barry.

Re: Photo rendering is dark

Llian — Sat, 26 Jul 2025 13:37:08 GMT

Thank you Barry...still darkness prevails. Wonder if it has to do with subscription thingy...

Re: Photo rendering is dark

Barry Kelly — Sat, 26 Jul 2025 03:19:39 GMT

No, if it was about subscription, it just wouldn't work.

Maybe the well lit one has an internal general or area light source object?

And the darker one doesn't.

That will add extra light internally.

Barry.

Re: Photo rendering is dark

Llian — Sat, 26 Jul 2025 19:32:54 GMT

my tech guy updated with the correct US version and it is working now.

good to know it's not the subscription thing but still i'm anxious when i open ac when message pop..until then, all good now 🙂

Re: Photo rendering is dark

Karl Wir_n — Wed, 03 Sep 2025 08:57:39 GMT

Sorry, I didn't see the solution below.

Otherwhise my first thought was checking if the rendering engine (Standard or Redshift) is the same in both files. This is not saved in the rendering scene, nor saved with views. You have to check this manually every time you open a new file.

Re: Photo rendering is dark

Llian — Tue, 23 Sep 2025 19:45:08 GMT

Hello Karl, it is working after my IT guy installed the correct AC28 version.