topic Re: Maxon's cineware add-on closes unexpectedly on Archicad 28 for Mac in Visualization

Maxon's cineware add-on closes unexpectedly on Archicad 28 for Mac

Antimo_11 — Wed, 10 Sep 2025 12:07:03 GMT

I'm having several problems with the Maxon render engine of archicad that closes every time I try to use it. I've already tried to restart archicad, I also reinstalled the add on and installed the latest update of archicad 28. How can I solve it?

Re: Maxon's cineware add-on closes unexpectedly on Archicad 28 for Mac

Laszlo Nagy — Wed, 10 Sep 2025 18:57:25 GMT

Are you on macOS 15 Sequoia?

There is a Cineware issue there. For details and the workaround, see this article:

https://community.graphisoft.com/t5/Installation-update/macOS-15-Sequoia/ta-p/616173

Re: Maxon's cineware add-on closes unexpectedly on Archicad 28 for Mac

svpribyl — Wed, 15 Oct 2025 17:25:06 GMT

I have tried that workaround repeatedly, most recently yesterday, and it doesn't work for me.

Steve

Re: Maxon's cineware add-on closes unexpectedly on Archicad 28 for Mac

Lee Hankins — Wed, 15 Oct 2025 17:48:45 GMT

If you have replaced the Cinerender folder with the working one also delete the Redshift folder within and it should then work. Make sure Archicad is closed or restart after you have e deleted the Redshift folder.

Re: Maxon's cineware add-on closes unexpectedly on Archicad 28 for Mac

svpribyl — Wed, 15 Oct 2025 23:32:32 GMT

I had not deleted the Redshift folder. It is working for me now!

Re: Maxon's cineware add-on closes unexpectedly on Archicad 28 for Mac

charmingman12 — Mon, 03 Nov 2025 09:49:08 GMT

Lee Hankins, could you please tell me where I can find the working one folder to replace (cinerender folder)?

Re: Maxon's cineware add-on closes unexpectedly on Archicad 28 for Mac

Barry Kelly — Mon, 03 Nov 2025 11:43:17 GMT

Follow the link in Laszlo's post.

Or to make it easy,,, https://graphisoft.sharefile.com/share/view/s0047a28b64a742b8930f768c6faf2a98

Barry.

Re: Maxon's cineware add-on closes unexpectedly on Archicad 28 for Mac

charmingman12 — Thu, 06 Nov 2025 11:11:43 GMT

Thank you Barry Kelly. I followed instructions and It works perfectly. Thank you very much

Re: Maxon's cineware add-on closes unexpectedly on Archicad 28 for Mac

John Adams — Tue, 06 Jan 2026 19:29:16 GMT

Hi Folks,

Why do I have to continue to do this patch every time I install a new AC hot fix. Pretty frustrating.

Any idea when this fix will be made permanent?

Thank you.

John Adams

iMac, 3.8 GHz 8-Core Intel Core i7, MacOS 15.4.1 (Sequoia)

Re: Maxon's cineware add-on closes unexpectedly on Archicad 28 for Mac

Lee Hankins — Tue, 06 Jan 2026 22:21:57 GMT

It’s because the updates reinstall the missing folder. Apparently it’s scheduled to be fixed in Archicad 30.

Re: Maxon's cineware add-on closes unexpectedly on Archicad 28 for Mac

Antimo_11 — Thu, 08 Jan 2026 17:00:29 GMT

I think finally solved the issue, and verified the app is working by using it for a few days. I reinstalled the Cineware folder linked in the previous comments and deleted the redshift folder as well. Now archicad goes trough the render without any problem, using only the Cineware engine obviously, but is more than sufficient for me. Thank you!