topic Re: Remapping Add-on : Preventing AC18 from launching. in Collaboration with other software

AC18 not launching past the "Starting ArchiCAD 18" window

PB — Wed, 25 Mar 2015 14:52:29 GMT

Is anyone else having this issue?

The 'Remapping.apx' add-on is preventing AC18 from launching: When the add-on is placed either in the 'Add-ons' folder or the 'Import-export' subfolder, I get the eternal spinning beach ball when I launch AC18 - as soon as the 'start ArchiCAD pane appears' (deleting the Remapping.apx file solves the problem - but obviously the corresponding functionality is lost).

Re: Remapping Add-on : Preventing AC18 from launching.

PB — Thu, 26 Mar 2015 16:22:43 GMT

Correction: It does not seem be caused by the Remapping add-on: Even when the add-on is deleted and the MBP restarted, AC hangs when it gets to the 'start ArchiCAD' pane.

Any advice, please?

Re: Remapping Add-on : Preventing AC18 from launching.

PB — Mon, 30 Mar 2015 10:12:05 GMT

Problem solved by a fresh install of AC18 : A lot of time lost but atleast we're up and running...

Thanks to UAS support UK: Most appreciated.

Re: Remapping Add-on : Preventing AC18 from launching.

PB — Thu, 09 Apr 2015 08:19:13 GMT

I spoke too soon: Fresh install of AC18 has not solved our problem. AC18 simply stops (spinning beach ball) at the 'Starting ArchiCAD 18' window.

Any one else having this problem?

Re: AC18 not launching past the "Starting ArchiCAD 18&a

PB — Thu, 09 Apr 2015 11:30:14 GMT

Problem appears to be resolved: Uninstall the WIBU key driver and re-install from the Graphisoft website (version 6.20).

For info: we had uninstalled the WIBU key driver and installed the latest version (6.30) from the WIBU website, but the problem persisted.

Many thanks to Graphisoft for their extremely rapid support.