topic Re: Schedules error on migrated file from AC22 to AC23 in Collaboration with other software

Schedules error on migrated file from AC22 to AC23

Anonymous — Wed, 15 Jan 2020 16:02:28 GMT

Hi everyone,

I am checking a AC22 projet on AC23. All is looking good, including libraries, properties and classifications, attributs etc.

The only thing that is strange is that schedules regarding zones are not displaying data that call out on properties (expressions).
However, if a new schedule is made, the values are displayed correctly.

Any ideas why AC23 cannot display this data on schedules that were originally done on AC22?

Thank you in advance.

Re: Schedules error on migrated file from AC22 to AC23

Minh Nguyen — Wed, 05 Feb 2020 11:21:30 GMT

Hello afaria,

Thank you for posting the issue here and I am sorry for the experience!

Unfortunately, with a simple test file, the migration process went smoothly and I don't have any issue with the schedule. I'm wondering if it is possible for you to share your project file, so that we can have a closer look at what is the problem?

If it is not possible, could you explain what do you mean by: "schedules regarding zones are not displaying data that call out on properties (expressions)."? A picture or two would be extremely helpful!

Thank you very much, and I look forward to hearing from you!

Best regards,
Minh

Re: Schedules error on migrated file from AC22 to AC23

Anonymous — Thu, 13 Feb 2020 14:14:23 GMT

Thank you for your reply and sorry for getting back so late.
We figure out that the schedule works if we redo it on a element schedule and not on a surface schedule.

Thank you very much.

Re: Schedules error on migrated file from AC22 to AC23

Anonymous — Mon, 17 Feb 2020 08:57:28 GMT

Just to add : we realized that the schedules that didn't work were "surface" type. We recreated them on a "element" type schedule and it worked.

Re: Schedules error on migrated file from AC22 to AC23

Minh Nguyen — Mon, 17 Feb 2020 12:52:27 GMT

Hi,

I hope that it means the problem is solved for you?

Let me know if you need any further assistance regarding this!

I wish you a great week ahead!

Best regards,
Minh

Re: Schedules error on migrated file from AC22 to AC23

Anonymous — Mon, 17 Feb 2020 13:25:46 GMT

Hi Minh,

It's resolved. Thank you very much.
Have a great week you too and again thank you.

Re: Schedules error on migrated file from AC22 to AC23

Minh Nguyen — Mon, 17 Feb 2020 13:27:11 GMT

Hi,

Great to hear that the issue has been solved!

Thank you very much for the feedback!

Best regards,
Minh