https://community.graphisoft.com/t5/Collaboration-with-other/Failed-to-login-to-BIMcloud-from-Archicad/m-p/352131#M40600 <P>What does the Run Network Diagnostic show? It could potentially be a firewall or closed port issue.</P><P>Are you running BIMcloud install on your local network, or BIMcloud SaaS?</P><P>Are they able to login to BIMcloud via the webinterface?</P> Fri, 05 Aug 2022 05:49:26 GMT scottjm 2022-08-05T05:49:26Z https://community.graphisoft.com/t5/Collaboration-with-other/Failed-to-login-to-BIMcloud-from-Archicad/m-p/351564#M40582 <P>Hello, I recently installed BIMcloud, I have already created the users, I have already done all the necessary procedures, but when one of my users tries to enter the teamwork with the link address provided by the BIMcloud, I get the message "server failure" and when checking the address of the link it appears as a failure with the DNS, please, someone help me, it is urgent</P><BR /><IMG src="http://community.graphisoft.com/t5/image/serverpage/image-id/55205i3604D5C503F9D436/image-size/large?v=v2&amp;px=999" border="0" alt="Captura de pantalla 2022-07-31 195852.jpg" title="Captura de pantalla 2022-07-31 195852.jpg" /> Mon, 01 Aug 2022 05:51:06 GMT https://community.graphisoft.com/t5/Collaboration-with-other/Failed-to-login-to-BIMcloud-from-Archicad/m-p/351564#M40582 chio123-_- 2022-08-01T05:51:06Z https://community.graphisoft.com/t5/Collaboration-with-other/Failed-to-login-to-BIMcloud-from-Archicad/m-p/352131#M40600 <P>What does the Run Network Diagnostic show? It could potentially be a firewall or closed port issue.</P><P>Are you running BIMcloud install on your local network, or BIMcloud SaaS?</P><P>Are they able to login to BIMcloud via the webinterface?</P> Fri, 05 Aug 2022 05:49:26 GMT https://community.graphisoft.com/t5/Collaboration-with-other/Failed-to-login-to-BIMcloud-from-Archicad/m-p/352131#M40600 scottjm 2022-08-05T05:49:26Z