topic Re: Architerra in Collaboration with other software

Architerra

KeesW — Sat, 03 Nov 2007 12:00:17 GMT

We have been informed that Architerra does not work with AC11 - certainly not with the Aus version of AC11. Is this true? And if so, what are Graphisoft and/or Cigrapgh doing about it? This would be unimportant if ArchiCad had a decent site modelling feature but it doesn't.

Re: Architerra

Djordje — Sat, 03 Nov 2007 16:39:56 GMT

Maybe you should check by downloading and installing the demo, as well as with Fabrizio before making bold statements?

Re: Architerra

KeesW — Sun, 04 Nov 2007 06:47:08 GMT

We are Achiterra users - have been for a long time - and our latest version does not work for us with AC11 and we thought hat it was something we did wrong. A colleague, whom we persuaded to buy Architerra for his AC11, also had problems and Graphisoft Aus have now informed him that it doesn't work. Maybe it works for people using the international version of AC11 (we have an aussiefied one)?

No we have not contacted Fabrizio directly, but Graphisoft Aus have told my colleague that they have done so. I've posted the issue on this site, thinking that it might elicit a faster response. If we are mistaken, other users will surely put me right. In the meantime, we've gone back to using ArchiCad 10, with Architerra for this version and it works fine.

Maybe, like other product defects, suppliers are astonished to learn of a problem because we are the first, and presumably only, user in the whole world to encounter it!

Re: Architerra

Anonymous — Sun, 04 Nov 2007 09:44:58 GMT

Download Demo version, install and describe, what does not work.
http://www.cigraph.it/cigraph/pagetrans.do?lang=en&action=prodotti_demo&prodotti_id=24

Re: Architerra

Fabrizio Diodati — Mon, 05 Nov 2007 08:23:03 GMT

We have never been contact by Graphisoft about this issue.
In any case, for sure we have some users working under the German version of ArchiCAD and there should be no reason for any incompatibility with the Austrian version...

Please, tell me what is not working...

Friendly
Fabrizio

Re: Architerra

Anonymous — Mon, 05 Nov 2007 16:14:59 GMT

Fabrizio wrote:
We have never been contact by Graphisoft about this issue.
In any case, for sure we have some users working under the German version of ArchiCAD and there should be no reason for any incompatibility with the Austrian version...

Please, tell me what is not working...

Friendly
Fabrizio

Tasmania in austria uhh?

Re: Architerra

Fabrizio Diodati — Mon, 05 Nov 2007 16:30:05 GMT

Let me apologize... what a stupid mistake!
Ok, if you are using the Australian version there should be no trouble at all because I have several users utilizing this localized version and they never reported me any trouble.

But, once again, what is that doesn't work?

Friendly
Fabrizio

Re: Architerra

KeesW — Wed, 28 Nov 2007 12:45:01 GMT

I wish to apologise to Cigraph and Fabrizio. We upgraded our copies from parallel to USB dongles but had not upgraded them to run on AC11. Having done so, the menus now come up properly and they should run (we haven't had cause to use them yet).

Hope that this cancels the negative publicity that may have been generated by our posting.