topic Vista problems in Installation & update

Vista problems

Tom Krowka — Thu, 12 Jul 2007 22:31:40 GMT

We purchased a new laptop, had Vista installed. Not working very well with AC11. Can't seem to open it all the way. This laptop has lots of ram, great gforce video card, plenty of memory. This should not be happening. Reseller doesn't know what the problem is, sent the issue to GS.
Anybody else having problems with Vista.

Also having a problem with AC11 and the pdf. When publishing to pdf, everything looks great on the layouts. However, when opening the PDF with Adobe reader..... no text. Did the same thing with AC 10, looks great.......kinda irritated.

Re: Vista problems

Barry Kelly — Fri, 13 Jul 2007 01:51:25 GMT

Tom wrote:
Also having a problem with AC11 and the pdf. When publishing to pdf, everything looks great on the layouts. However, when opening the PDF with Adobe reader..... no text. Did the same thing with AC 10, looks great.......kinda irritated.

I am guessing you are using Acrobat 8.1?
I had the same trouble.
Went back to Acrobat 8.0 and all is good.
Barry.

Re: Vista problems

Tom Krowka — Fri, 13 Jul 2007 13:04:11 GMT

Had the prob. in Adobe Reader V8. Updated to v8.1, had the problem there also. It does not occur if I marquee and print, only if I publish.

Re: Vista problems

Chris Phillips — Fri, 13 Jul 2007 15:55:00 GMT

Try on printing from acrobat to go to advanced, and the print image. this should get something out!

Re: Vista problems

Tom Krowka — Fri, 13 Jul 2007 16:28:23 GMT

The text does not show up on the pdf when opened. Will it plot out anyway as if it is really there?

Re: Vista problems

Anonymous — Sun, 15 Jul 2007 12:32:40 GMT

hello! the AC11 requirements don't mention compatibility with vista home? should that be a problem? do i have to upgrade to the ultimate versionbefore installing it?

Re: Vista problems

Tom Krowka — Sun, 15 Jul 2007 17:08:59 GMT

I believe V11 is supposed to be compatible with Vista. I seem to be having some problems with a project that was actually started in V8, and has been worked on in every version so far. Intermittant problems with other projects as well.

Re: Vista problems

Pete — Thu, 23 Aug 2007 16:18:23 GMT

I am having this problem with AC11 whether on Vista or XP. Some fonts do not PDF correctly. In particular, when the font is used in a title block hotlinked to an external drawing and the same font is used in drawings placed on a layout that includes that title block. ODD.

I am really unhappy that the "new improved" PDF creation in AC11 has very few of the options we had with the Amyuni driver. Options like font embedding and multi language support are missing. Of course Acrobat has even more options & control but the basics were well handled by Amyuni and apparently not by AC11.

Re: Vista problems

Tom Krowka — Thu, 23 Aug 2007 17:50:27 GMT

My dealer told me that problem appears to be with the pdf driver. Temporary solution until GS gets back from their month long Aug. vacation has been to publish pdf's but selecting the Amuyni from the printer selection in the publisher dialogue box. Works great. The only problem is that each layout has to be done individually. Can't publish many layouts at once.
I hope GS can fix this problem. The no font issue is a major problem for me. None of my previous project will print any font with the typical pdf driver. I find it hard to believe GS would issue a new version and then go on vacation for a month. I would think GS would realize there would be bugs to work out right after a new release. Wish I could be so independent.

Re: Vista problems

Pete — Thu, 23 Aug 2007 18:22:50 GMT

Tom,
On XP with AC10 I always used the Amyuni printer driver by selecting multiple layouts in the navigator (not publisher) window. In the print dialogue, click "selected" not "current" layout and you will get a multi-sheet PDF.

I can use Amyuni successfully with AC11 on WinXP.

Vista, however does not support AC10 or Amyuni (which was part of the AC10 installation). So my Vista machine is dysfunctional at the moment.

Re: Vista problems

Pete — Thu, 23 Aug 2007 18:27:33 GMT

BTW, I know at least GSUS is working on troubleshooting this issue.