topic Re: Interactive Training Guide won't open / launch in Installation & update

Interactive Training Guide won't open / launch

Anonymous — Mon, 08 Jul 2024 13:56:41 GMT

Hello,

I downloaded one of the Interactive Training Guides, specifically the "Collaboration, US (feet and inches)". I saved the file on the hard drive of my mac (G4/500), in the same folder as the AC11 application. When I double click on the Archicad Collaboration icon, I see it bouncing for a few seconds in the dock, but then it just stops and disappears from the dock. Nothing ever launches. What could be the problem?

Thanks in advance.

Re: Interactive Training Guide won't open / launch

TomWaltz — Thu, 19 Jul 2007 16:56:10 GMT

Did the file completely download before you tried unzipping it? It's a huge file (700 megs or so, zipped) and takes a while

Re: Interactive Training Guide won't open / launch

Anonymous — Thu, 19 Jul 2007 17:10:32 GMT

I thought so. The disk image is 752.8 MB. I'm downloading it again just to be sure.

Re: Interactive Training Guide won't open / launch

GAG — Fri, 20 Jul 2007 16:56:04 GMT

hmm... I had no troubles with Collaboration e-Guide installation, but got the following error when launched ArchiCAD Training Guide - GDL:

---------------------------
InstallShield - Wizard
---------------------------
java.lang.NoClassDefFoundError: run

Exception in thread "main"
---------------------------

I even redownloaded file again, but got the same error.
I have latest Java Virtual Machine (JVM) installed.
When I tried to download that huge file again (3rd) - file size changed while downloading.

Re: Interactive Training Guide won't open / launch

Anonymous — Fri, 20 Jul 2007 17:52:18 GMT

I've been trying to download the v.11 building objects creation guide and had no luck. First it downloaded a 0 bytes file then today, nothing is downloaded.

Anyone else have trouble with that?

Re: Interactive Training Guide won't open / launch

levente — Thu, 26 Jul 2007 11:58:30 GMT

Hi!
I checked both Collaboration and GDL training guides -> both are working fine for me (MacIntel).

Some suggestions:
- please try to clear the cache before re-starting the download...
- regarding the G4/500 MAC: as far as I know the Java Virtual Machine is part of the System-> there is no need for separate installation - only for auto-updates (on PC the situation is certainly different)

best wishes,
lev

Re: Interactive Training Guide won't open / launch

GAG — Thu, 26 Jul 2007 13:13:16 GMT

Hi levente

I'm using Windows not Mac 😉
Nice that there is no such problems on your Mac.

Re: Interactive Training Guide won't open / launch

ci-JoshOs — Thu, 26 Jul 2007 21:01:16 GMT

I've tried them both on Windows Vista 32, and they work fine.