topic Re: Archicad 10 Shuts Down When Opening...Please Help! in Installation & update

Archicad 10 Shuts Down When Opening...Please Help!

Anonymous — Wed, 03 Jul 2024 12:29:36 GMT

Iv been using archicad 10 for 2 years now with no problems whatsoever in installing and running the program, yet after installing the program on a different computer as soon as the program loads up it simply exits completely.

Iv reinstalled the program twice now but to no avail.

Does anyone have any idea why this is happening or how i can solve this problem? Any help is greatly appreciated..thanks alot.

Re: Archicad 10 Shuts Down When Opening...Please Help!

Anonymous — Tue, 11 Dec 2007 00:06:51 GMT

System, specs, etc?

Re: Archicad 10 Shuts Down When Opening...Please Help!

Anonymous — Tue, 11 Dec 2007 12:36:12 GMT

My machine more than matches up to the requirements of archicad...is there anything else this could be?

Re: Archicad 10 Shuts Down When Opening...Please Help!

Thomas Holm — Tue, 11 Dec 2007 12:55:15 GMT

If everything else is OK it must be your license - contact your reseller for support!

Re: Archicad 10 Shuts Down When Opening...Please Help!

Djordje — Tue, 11 Dec 2007 16:24:33 GMT

WHat Matthew asked is to post the machine specs. There are OS specific issues.

Re: Archicad 10 Shuts Down When Opening...Please Help!

Anonymous — Tue, 11 Dec 2007 21:16:58 GMT

Ok my computer has 40gb of memory..and 256MB of RAM...yet i have another computer with the same spec that runs the program perfectly well...and im using a student licence

Re: Archicad 10 Shuts Down When Opening...Please Help!

__archiben — Tue, 11 Dec 2007 21:30:49 GMT

peach49 wrote:
Ok my computer has 40gb of memory..and 256MB of RAM...yet i have another computer with the same spec that runs the program perfectly well...and im using a student licence

first off memory and RAM are kinda the same thing - it sounds like you have a 40GB hard disk and 256MB of memory. both of those are very very light for a machine to be running archicad these days - particularly if you have other applications up and running as well.

the second thing - as djordje alluded to - is that there could be OS specific issues. so is it mac? windows? and which variety . . . ?

does this happen when you are try to open a certain file? is archicad up to date (latest build)? is there a network archicad is looking for? etc...

~/archiben

Re: Archicad 10 Shuts Down When Opening...Please Help!

Anonymous — Wed, 12 Dec 2007 12:04:57 GMT

Oh right...im running it on windows and its on archicad 10...its only a standalone computer so no network access and what happens is that whenever i load up archicad..the program will load normally but as soon as its completely loaded up the screen will just exit...can this be simply down to my RAM or hard disk?

Re: Archicad 10 Shuts Down When Opening...Please Help!

Anonymous — Wed, 12 Dec 2007 12:07:16 GMT

(Windows XP sorry)

Re: Archicad 10 Shuts Down When Opening...Please Help!

Laszlo Nagy — Thu, 13 Dec 2007 10:13:44 GMT

Some questions:
Does any ArchiCAD bug report come up? If yes, you can send that to GS.
Have you tried reinstalling ArchiCAD to see if that helps. Maybe there was something wrong with the installation?
Can you try if this happens on another computer as well or only this one?

Re: Archicad 10 Shuts Down When Opening...Please Help!

vistasp — Thu, 13 Dec 2007 13:37:28 GMT

peach49 wrote:
Ok my computer has 40gb of memory..and 256MB of RAM...yet i have another computer with the same spec that runs the program perfectly well...and im using a student licence

You may have 40GB HDDs on both machines but, for sure, the free space available on your C: drive will not be identical on both PCs. Since your RAM is so low, ArchiCAD will try to push things into a page file on your hard disk and, if the available space is insufficient, will be unable to load completely.

Of course it could, as easily, be a faulty installation. Your best bet is to try and reinstall - and make some space on C: drive first, if possible.

peach49 wrote:
My machine more than matches up to the requirements of archicad...

Actually, I'm really surprised that AC-10 works at all on your other machine. With 256MB, XP alone just crawls! Here are the system requirements according to Graphisoft:

http://www.graphisoft.com/support/ArchiCAD/system_requirements/archicad10.html

Let us know if it works.

Re: Archicad 10 Shuts Down When Opening...Please Help!

Anonymous — Thu, 13 Dec 2007 20:56:00 GMT

laszlonagy wrote:
Some questions:
Does any ArchiCAD bug report come up? If yes, you can send that to GS.
Have you tried reinstalling ArchiCAD to see if that helps. Maybe there was something wrong with the installation?
Can you try if this happens on another computer as well or only this one?

Yep the bug report comes up but the result of it is fruitless...iv tried installing archicad again and even installed archicad 11 with the same problem...and i have the same program on exactly the same spec pc but with no problems whatsoever.

Re: Archicad 10 Shuts Down When Opening...Please Help!

Laszlo Nagy — Fri, 14 Dec 2007 09:53:33 GMT

peach49 wrote:
laszlonagy wrote:
Some questions:
Does any ArchiCAD bug report come up? If yes, you can send that to GS.
Have you tried reinstalling ArchiCAD to see if that helps. Maybe there was something wrong with the installation?
Can you try if this happens on another computer as well or only this one?
Yep the bug report comes up but the result of it is fruitless...iv tried installing archicad again and even installed archicad 11 with the same problem...and i have the same program on exactly the same spec pc but with no problems whatsoever.

If you have two pcs with same specs and AC runs on one but not on the other, then I would some something may be wrong with that pc, maybe one of its hardware components or possibly a system driver problem like graphics card driver?

Re: Archicad 10 Shuts Down When Opening...Please Help!

Thomas Holm — Fri, 14 Dec 2007 11:00:30 GMT

As vistasp points out, your machine doesn't fill the minimum requirements. "1GB of RAM is required".
Praise whatever you like that it at least runs on one machine.

Re: Archicad 10 Shuts Down When Opening...Please Help!

Anonymous — Tue, 04 Mar 2008 12:46:55 GMT

Hi, I'm having a similar problem with AC11. Two weeks ago it worked perfectly and now, when I try to open the program I receive a bug report. I sent it and received a code. I contacted my provider who told me that I didn't send anything cus he checked it out (I don't know what that means). So... if you could help me I'd be grateful cus I don't have the time to wait for the provider to figure it out.
I'm using Windows XP, Pentium3,2, 1Gb RAM.

Re: Archicad 10 Shuts Down When Opening...Please Help!

Djordje — Tue, 04 Mar 2008 17:25:44 GMT

Cristina wrote:
Hi, I'm having a similar problem with AC11. Two weeks ago it worked perfectly and now, when I try to open the program I receive a bug report. I sent it and received a code. I contacted my provider who told me that I didn't send anything cus he checked it out (I don't know what that means). So... if you could help me I'd be grateful cus I don't have the time to wait for the provider to figure it out.
I'm using Windows XP, Pentium3,2, 1Gb RAM.

The report goes straight to Graphisoft, not your reseller. You should quote the code when talking to him, so that he can follow up.

Re: Archicad 10 Shuts Down When Opening...Please Help!

Anonymous — Wed, 05 Mar 2008 07:32:31 GMT

I already sent him the code and he told me he'll contact me when he'll have the answer. I was wandering if there is something I could do to hurry things up. Thank you for answering.