topic Re: Installation troubles in Installation & update

Installation troubles

Anonymous — Tue, 09 Jul 2024 09:53:38 GMT

hi there...i´m a architect student and a brand new user... i ve downloaded the free version for students that is available on internet... i ve got some trouble to install the program.... when i try to install it , the installation stops and it says :" the program cannot be installed on this platform"...i ve got a brand new macbook Pro 17" whit 2 giga of ram....
i have no clue...can anyone help?

Re: Installation troubles

Anonymous — Mon, 09 Oct 2006 21:23:22 GMT

I am guessing that you have downloaded the PPC version. The Intel Macs require a different installer.

Re: Installation troubles

Thomas Holm — Mon, 09 Oct 2006 21:23:38 GMT

I think you've stumbled on the installer issue that I thought was solved, but perhaps not. If the native Macintel version of Archicad is available as a student download, this should not happen.
What you have is the MacPPC version (which, sucessfully installed, runs fine in Rosetta emulation on the Macintels). There is/was however an installer issue in the PPC download. The PPC installer doesn't work on these machines.

I think people have had to resolve it by simply copying a complete working installation from a PPC machine onto the Macintel. This works.

But better still is of course to install the native Macintel version when it is available as a student download. If it isn't now, it surely will be.

Re: Installation troubles

Anonymous — Mon, 09 Oct 2006 21:37:17 GMT

how do i get a different installer

Re: Installation troubles

Thomas Holm — Tue, 10 Oct 2006 09:54:28 GMT

Not available separately. You have to choose the right package to download:
https://eduregistration.graphisoft.com/

Re: Installation troubles

Anonymous — Mon, 08 Jan 2007 02:58:00 GMT

Hello, I have just bought the latest MacBook Pro 15, Processor 2.33 GHz Intel Core Duo, 2GB 667 MHz DDR2 SDRAM, and I installed archicad 9.0 full version, but when I tried to install AC 10 full version. It says: Can´t´install on this plataform, is there any upgrade for this MacBook Pro available??

Thanks,

David

Re: Installation troubles

Laszlo Nagy — Tue, 09 Jan 2007 10:19:10 GMT

Maybe your tried to install the non-Mactel version of AC on a MacTel computer.

Re: Installation troubles

Anonymous — Tue, 09 Jan 2007 17:18:07 GMT

Lazlo, that´s right. How can I get the MacTel compatible. My reseller needs to provide it to me? or there´s any download area that I have missed??

By the way, the version I have is AC 10-SPA-C2015 (build 987)

Re: Installation troubles

Laszlo Nagy — Tue, 09 Jan 2007 19:55:14 GMT

Yes, I think you need to obtain it from your reseller.