topic Re: Slowing down and crashing in Installation & update

Slowing down and crashing

Anonymous — Wed, 29 Jun 2005 01:08:04 GMT

Hi

Looking for answers to slowdown and crashing problems.

New laptop (6 months old, 512MB ram, 64MB NVIDIA GeForceFX video card) has recently starting performing very slowly, freezing up, and/or disappearing instantly.

I did a repair/reinstall which had no effect.

Projects that are 13MB have become unworkable yet the computer was handling them relatively easily 2 weeks ago

I was going to add more ram but the IT doubts this is the problem.

Any ideas on what might be the problem.

thanks

Re: Slowing down and crashing

Richard Morrison — Wed, 29 Jun 2005 01:38:30 GMT

Could be spyware/malware and/or virus. I have had good success with Webroot Spysweeper (www.webroot.com) and AVG (Grisoft), both of which I believe have free versions. Make sure you have a spyware AND an anti-virus program and run full scans. (BTW, I had problems with Norton/Symantec programs causing slowdowns and dumped them.)

Re: Slowing down and crashing

Anonymous — Wed, 29 Jun 2005 03:04:06 GMT

Thanks Richard.

I have done both of these although we use Norton. Did you suspect Norton or know for sure it was the cause. I will uninstall Norton and see what happens (with internet off).

Re: Slowing down and crashing

Richard Morrison — Wed, 29 Jun 2005 03:18:24 GMT

I can't PROVE it was Norton, but I can say that as soon as I got rid of it, many problems went away and the system was far faster. The worst was loading drawings, where loading a drawing might take many more minutes to load with Norton Anti-Virus, etc. than without. I still keep Norton SystemWorks around, but have disabled the memory-resident portions of it.

Re: Slowing down and crashing

Anonymous — Mon, 25 Jul 2005 13:33:58 GMT

we have a similar problem...this package is extremly slow...to the point....of sheer frustration....one thing that has helped in the PM...deleting the PM_UPD file (move it to another folder just in case)