topic Re: Dongle Key.... in Installation & update

Dongle Key....

Anonymous — Mon, 24 Jun 2024 11:47:09 GMT

My officemate came over to my work station and asked me if it were possible to use the old keys with AC 9? He had upgraded all the licenses from 7 to 9 long ago....and all but one was changed to 'usb' keys..... and the one left alone, for unknown reasons, happens to be a 'serial' key....

Does anyone know if this 'serial key' could work with AC 9? I guess one could always install and actually try it out but I'm just wondering if anyone would know...

Thanks.

Re: Dongle Key....

Karl Ottenstein — Thu, 10 Jan 2008 22:14:31 GMT

I do not believe so. AFAIK, only the USB Wibu keys support the software upgrade process, and all old ones were to be exchanged.

Karl

Re: Dongle Key....

Barry Kelly — Thu, 10 Jan 2008 23:08:35 GMT

Karl wrote:
I do not believe so. AFAIK, only the USB Wibu keys support the software upgrade process, and all old ones were to be exchanged.

Karl

We are still using the serial keys and are now with version 11.
The upgrade process is the same for the USB keys via the internet.

Barry.

Re: Dongle Key....

Karl Ottenstein — Fri, 11 Jan 2008 02:13:24 GMT

Barry wrote:
We are still using the serial keys and are now with version 11.
The upgrade process is the same for the USB keys via the internet.

Barry.

Thanks for the correction, Barry. 😉

Karl

Re: Dongle Key....

Anonymous — Fri, 11 Jan 2008 07:06:41 GMT

Thanks! Wait till he hears the good news.....ofcourse....I'll warn him to prepare for troubleshooting...

Our office just upgraded to 11 from 9.....
Can't wait to test drive it!.....unfortunately there will be a learning curve
......worth it though...ac11 here we come!

Re: Dongle Key....

Rod Jurich — Fri, 11 Jan 2008 11:07:02 GMT

junior wrote:
/.......ac11 here we come!

Enjoy!!

Re: Dongle Key....

Anonymous — Sat, 12 Jan 2008 19:25:21 GMT

I just upgraded from 10 - 11 and I didn't think I had to upgrade my dongel. When I tried to launch 11 it said it couldn't find or there wasn't a valid dongel. I upgraded my dongel and it still says I can't run 11.

What am I doing wrong?

Thank you.

Re: Dongle Key....

Anonymous — Sat, 12 Jan 2008 23:33:30 GMT

baukunst wrote:
I just upgraded from 10 - 11 and I didn't think I had to upgrade my dongel. When I tried to launch 11 it said it couldn't find or there wasn't a valid dongel. I upgraded my dongel and it still says I can't run 11.

What am I doing wrong?

Thank you.

Hard to say. If you successfully upgraded the hardware key it should work. I suggest you contact your dealer.

Re: Dongle Key....

Anonymous — Sat, 12 Jan 2008 23:49:09 GMT

Thanks for your response Matthew. I did put an email out to my reseller and am awaiting a response from him. Is an upgrade to the dongel required from 10 to 11? It didn't look like it. When I went to upgrade.graphisoft I chose the most recent version and it looked like the one I already had on my machine.

Thank you.

Matthew Beardsley

Re: Dongle Key....

Anonymous — Sun, 13 Jan 2008 00:13:44 GMT

baukunst wrote:
Thanks for your response Matthew. I did put an email out to my reseller and am awaiting a response from him. Is an upgrade to the dongel required from 10 to 11? It didn't look like it. When I went to upgrade.graphisoft I chose the most recent version and it looked like the one I already had on my machine.

Thank you.

Matthew Beardsley

When you bought your upgrade you should have gotten an upgrade code in the package. You upgrade the key by connecting to Graphisoft's website and typing in the code. They flash the ROM in the key to let it run the new version. This process is required for all paid upgrades.

Re: Dongle Key....

Anonymous — Sun, 13 Jan 2008 18:53:33 GMT

Thanks Matthew. I remember now.

Up and running but with alot of spinning beachballs.