topic Bug with pet palette when editing mesh in Installation & update

Bug with pet palette when editing mesh

Jeff Kogut — Tue, 07 Jan 2014 19:41:00 GMT

In 17 now when editing a mesh if I need to move a node on my mesh this works fine until I then click on the 'Elevate Mesh Point' button on the pet palette. I am then stuck in the 'Mesh Point Height' sub-dialogue to edit the Z coordinate. I cannot then get back to the normal mesh editing pet palette to move a node or other operations.

Hitting OK, Cancel, ESC, etc. closes this sub-dialogue and then quickly closes the pet palette. Opening it again pulls up the 'Mesh Point Height' sub-dialogue again and I am stuck in the loop. The pet palette is there but cannot be picked until the 'Mesh Point Height' box is closed, which closes the pet palette.

So far the only solution I have is to close Archicad and open it again. This resets to the standard pet palette so that I can move a node, etc. Once I then go in to 'Elevate Mesh Point' I am stuck again until I restart Archicad.

This is with Archicad 17 with all the latest updates, on Windows 7, and has been verified with 3 other users in our office. We didn't have this issue with version 16.

Re: Bug with pet palette when editing mesh

Ted Taylor — Tue, 07 Jan 2014 19:56:23 GMT

It is a known bug that they are working on. partial response from tech support

"This bug has been reported to HQ. Another workaround is to select a perimeter point on the mesh and this will shake loose the stuck dialog."

Also switching to 3d window and back will unstick it for a bit.

Re: Bug with pet palette when editing mesh

Jeff Kogut — Tue, 07 Jan 2014 20:52:03 GMT

Thanks!

Re: Bug with pet palette when editing mesh

KenMcN — Tue, 14 Jan 2014 15:26:04 GMT

Ted wrote:
It is a known bug that they are working on. partial response from tech support

"This bug has been reported to HQ. Another workaround is to select a perimeter point on the mesh and this will shake loose the stuck dialog."

Also switching to 3d window and back will unstick it for a bit.

Same bug is also on the Mac (v17 5005), really annoying, and I couldn't get the workarounds to work, had to do the editing in the 3d window.

Hope this gets fixed soon, seems pretty fundamental to be able to edit meshes.

Re: Bug with pet palette when editing mesh

Marton Kiss — Mon, 20 Jan 2014 08:28:00 GMT

KenMcN wrote:
Hope this gets fixed soon, seems pretty fundamental to be able to edit meshes.

Please find here a short article about this topic with a workaround hint: http://archicadwiki.com/Troubleshooting/ElevateMeshPointHeight

We will try to fix this for the next AC 17 hotfix.

Marton

Re: Bug with pet palette when editing mesh

Anonymous — Thu, 13 Feb 2014 08:57:48 GMT

Marton wrote:
KenMcN wrote:
Hope this gets fixed soon, seems pretty fundamental to be able to edit meshes.
Please find here a short article about this topic with a workaround hint: http://archicadwiki.com/Troubleshooting/ElevateMeshPointHeight

We will try to fix this for the next AC 17 hotfix.

Marton

this bug is still here even with new hotfix 5019.

Re: Bug with pet palette when editing mesh

David Maudlin — Thu, 13 Feb 2014 13:40:48 GMT

mzex wrote:
this bug is still here even with new hotfix 5019.

Fixed here.

David

Re: Bug with pet palette when editing mesh

Anonymous — Sun, 16 Feb 2014 18:09:22 GMT

well in international version it does not work.

Re: Bug with pet palette when editing mesh

Eduardo Rolon — Mon, 17 Feb 2014 01:43:57 GMT

It is not fixed on the current USA version that is why they wrote the workaround in the Wiki.

Also they indicate that they will fix it in an upcoming Hotfix which is not 5019.

Re: Bug with pet palette when editing mesh

David Maudlin — Mon, 17 Feb 2014 13:13:28 GMT

mzex wrote:
well in international version it does not work.

My mistake, I was thinking of:
160814 EDIT: When heights of hotspots of mesh were edited one after the other the last used command were not retained by Pet Palette.

David