topic Re: Spacebar and Esc functions won't work in Installation & update

Spacebar and Esc functions won't work

Daniel Lindahl — Fri, 10 Jan 2014 10:12:30 GMT

I have recently noticed that the spacebar will not work as a proxy for the magic wand. It does show the magic wand cursor, but to no effect. This happens in both AC16 and AC17.

Also, the Esc key will sometimes not cancel operations or selections for me in AC16. It works OK in AC17.

Does anyone else have these issues, and any clues to what could be going wrong and how it can be fixed?

I upgraded to this 64bit platform below back in July when AC17 came out, and am wondering if the spacebar problem could be to do with Windows 8 and that I just hadn't noticed until now?

AC17 INT. Dell Inspiron 17R SE i7 2.4GHz, 8GB RAM, Windows 8

Re: Spacebar and Esc functions won't work

Eduardo Rolon — Fri, 10 Jan 2014 14:04:12 GMT

Have had the spacebar issue, though in Mac OS, a restart fixed it.

Re: Spacebar and Esc functions won't work

Daniel Lindahl — Sat, 11 Jan 2014 18:21:58 GMT

Eduardo,
Thanks for the response.
I have had countless restarts, but the problem persists.
At least now I know that its not a Windows 8 problem. I am inclined to blame Windows 8 for ALL my troubles, it is truly schizophrenic compared to reliable old Windows XP 😞

Re: Spacebar and Esc functions won't work

Marton Kiss — Mon, 13 Jan 2014 09:29:44 GMT

Daniel,

I recall an issue with an older version of Photoshop running in the background. Many of our users complained about not working ESC and turned out to be an issue with Photoshop. As far as I remember it was CS2 or CS3 version.

Try to close all other applications to see if this is an AC side issue or some other software affects this.

Marton

Re: Spacebar and Esc functions won't work

Daniel Lindahl — Thu, 16 Jan 2014 20:59:47 GMT

Marton,

Thanks, that was the solution for the Esc. key! I had Photoshop Elements 3.0 on, when I closed it the Esc. key works again.

That just leaves the problem of not being able to use the spacebar to magic-wand. Not sure why that would be. Fortunately I always keep the Control box docked at the bottom edge so I have the magic wand button there, but still, the spacebar was handy.

Re: Spacebar and Esc functions won't work

Marton Kiss — Fri, 17 Jan 2014 08:49:57 GMT

Daniel,

I am glad that we found the source of the ESC part.

As for the spacebar side I only have some ideas:
- try to boot Windows 8 in safe mode, start AC and see if it works - with that we can isolate drivers and other applications that are loaded by default. Here is a guide, as it is not as easy as it was with Xp/7: http://www.howtogeek.com/107511/how-to-boot-into-safe-mode-on-windows-8-the-easy-way/
- if you have any drivers for the keyboard try to update it - like Logitech Set Point or laptop drivers from manufacturer
- do you have an external keyboard that you can use for a test?

Marton

Re: Spacebar and Esc functions won't work

Eduardo Rolon — Sat, 25 Jan 2014 21:21:38 GMT

The spacebar shortcut stopped working again today, no idea why. Restarting AC does not fix, it logging out/in does.

Re: Spacebar and Esc functions won't work

rob2218 — Wed, 03 Feb 2016 00:04:00 GMT

I get the spacebar not working again.
Has something to do with the "cleaning of the AC prefs" or something but I'm not sure how to fix it.

Mine stopped working too.
Can someone assist?

Re: Spacebar and Esc functions won't work

JaredBanks — Wed, 09 Mar 2022 19:16:57 GMT

Anyone have a solution to this? In 2022, on Archicad 25 I see this a few times a week. Restarting the computer always fixes it, but that's kind of a crap solution.

Re: Spacebar and Esc functions won't work

dcristo — Thu, 14 Apr 2022 17:11:04 GMT

same problem to me...