topic Re: 3D window frozen AC13 in Installation & update

3D window frozen AC13

Anonymous — Sat, 10 Apr 2010 22:11:44 GMT

I'm running AC13 on a macbook pro with the latest OS. I've had very few problems, but now can't bet my 3D window to work. No matter what I do, it's just frozen. It won't orbit, zoom, pan, or anything. I've updated my OS. I've checked for updates for AC. I've restarted my computer multiple times. But nothing. My computer doesn't seem to have any other issues, but now I can't do anything in 3D. This is very distressing, as I am supposed to be sending renderings to a client today.

ANY THOUGHTS?

Re: 3D window frozen AC13

Erika Epstein — Sun, 11 Apr 2010 01:20:00 GMT

try doing a new and reset.

Check is it only this one file or all your files?
If it is just this file, in your work environment turn on error report and see if any of the elements are causing errors.

Not enough information to do more than guess...

Re: 3D window frozen AC13

Anonymous — Sun, 11 Apr 2010 14:50:21 GMT

Thanks for the reply.

It's just one file, and only in the perspective view. The axo view works. I ended up copying the model in 2D view, pasting it in a functional file, and saving over the corrupt file. So far no issues.