topic Re: AC13 Loaded Successfully NOT... in Installation & update

AC13 Loaded Successfully NOT...

DaveOlufs — Fri, 26 Apr 2024 08:25:29 GMT

I went through the process of downloading the upgrade version of AC13 from my current AC12. 13 is not recognizing my hardware protection key which it was suppose to do during the download.

I can still open my AC12 files but get the attached message trying to launch AC13. Please advise.

Re: AC13 Loaded Successfully NOT...

Anonymous — Wed, 28 Oct 2009 22:20:10 GMT

Please read this: archicadwiki.com/ProtectionKey
Especially under the section 'WibuKey compatibility'

Re: AC13 Loaded Successfully NOT...

DaveOlufs — Thu, 29 Oct 2009 00:35:29 GMT

I have one site, one computer with one WibuKey in that one computer. I purchased a full commercial ArchiCAD 12 site on December 30, 2008. I also have a three year subscription of ArchiPLUS.

I'm obviously doing something wrong or there is problem with the download of AC13 or the WibuKey. I can still launch AC12 but get the error code shown above when trying to launch AC13. I've restarted the computer numerous times with and without the key. NO Change in the error message.

The directions for downloading AC 13 seem fairly easy to understand.

Please help and/or advise. I want to use AC13 to communicate, share and/or teamwork on projects with others.

Re: AC13 Loaded Successfully NOT...

David Larrew — Thu, 29 Oct 2009 01:06:03 GMT

Sounds like you still need to upgrade your AC12 WIBU key to AC13.

Re: AC13 Loaded Successfully NOT...

DaveOlufs — Thu, 29 Oct 2009 01:08:16 GMT

David,

How do I upgrade my WibuKey from AC12 to AC13? The download process asked me which type of key I had so that it could upgrade my WibuKey.

Re: AC13 Loaded Successfully NOT...

David Larrew — Thu, 29 Oct 2009 01:11:54 GMT

https://upgrade.graphisoft.com

Follow the promps

Re: AC13 Loaded Successfully NOT...

Anonymous — Thu, 29 Oct 2009 04:12:47 GMT

After choosing the type of dongle.
Not exactly a trust building screen.
lec

Re: AC13 Loaded Successfully NOT...

Karl Ottenstein — Thu, 29 Oct 2009 04:20:33 GMT

lec1212 wrote:
After choosing the type of dongle.
Not exactly a trust building screen.
lec

Well, yeah, but lots of well known companies forget to renew their certificates. Just click the link for more info and it will confirm that the certificate belongs to Graphisoft and is legitimate, just expired. Of course they should fix it...

Karl

Re: AC13 Loaded Successfully NOT...

Karl Ottenstein — Thu, 29 Oct 2009 04:31:57 GMT

Ha, ha. Right after logging off, I got an expired certificate from Microsoft (attached). As you see, it is not just Graphisoft...

Karl

Re: AC13 Loaded Successfully NOT...

Anonymous — Thu, 29 Oct 2009 05:41:38 GMT

Funny coincidence for sure.
But yeh, I knew that.
Just saying not a confidence builder when we are so dependent on our keys to to function flawlessly especially under contract deadlines, which like most of us, I am still under right now.
One out the door, one more to go next week.
I'm not techno savvy enough to know if it's a scam site or what, when I get stuff like that and find it best to hold off til my IT son or someone verifies.
Slows me down, that's all.
lec

Re: AC13 Loaded Successfully NOT...

DaveOlufs — Thu, 29 Oct 2009 17:24:33 GMT

Thanks for the advice...
Follow the prompts, reprogram your hardware protection key, yada, yada.