topic Re: "Hiding" ArchiCAD stops working on Mac in Installation & update

"Hiding" ArchiCAD stops working on Mac

cmacd — Fri, 11 Jul 2008 05:35:49 GMT

Has anyone on a Mac experienced ArchiCAD refusing to "Hide" after using for some undetermined period of time?
I can't seem to replicate the condition that initiates the problem, although it is possible that it occurs after opening a new instance of ArchiCAD. ArchiCAD is the only problem application so have to assume that it is an ArchiCAD problem and not a system fault. As has just happened, even quitting ArchiCAD and restarting the program does not always fix the problem.
I've reported the problem locally but they can't replicate it.
I'd like to hear if anyone else has experienced it at any time.

Re: "Hiding" ArchiCAD stops working on Mac

Anonymous — Fri, 11 Jul 2008 06:06:45 GMT

I have had this problem occasionally. It also seems to occur with InDesign. Not predictable nor reproducible as far s I can see.

Re: "Hiding" ArchiCAD stops working on Mac

Dwight — Fri, 11 Jul 2008 06:48:03 GMT

SEEMS TO BE FIXED IN 12.

Re: "Hiding" ArchiCAD stops working on Mac

Anonymous — Fri, 11 Jul 2008 07:01:25 GMT

Dwight wrote:
SEEMS TO BE FIXED IN 12.

So far so good in RC2.

Re: "Hiding" ArchiCAD stops working on Mac

__archiben — Fri, 11 Jul 2008 08:37:27 GMT

Matthew wrote:
Dwight wrote:
SEEMS TO BE FIXED IN 12.
So far so good in RC2.

no - i've had it intermittently during the 12 testing . . .

~/archiben

Re: "Hiding" ArchiCAD stops working on Mac

Anonymous — Fri, 11 Jul 2008 17:29:41 GMT

~/archiben wrote:
Matthew wrote:
Dwight wrote:
SEEMS TO BE FIXED IN 12.
So far so good in RC2.
no - i've had it intermittently during the 12 testing . . .

~/archiben

I saw it too, but not lately.

You're still getting it?

Re: "Hiding" ArchiCAD stops working on Mac

Stress Co_ — Fri, 11 Jul 2008 22:57:20 GMT

Happens to me in 11.

Re: "Hiding" ArchiCAD stops working on Mac

__archiben — Sat, 12 Jul 2008 05:40:14 GMT

Matthew wrote:
You're still getting it?

yes, just the other day - and i'm using the final release build now. i have a feeling it's not necessarily a GS thing: it typically only rears its head when i have more than one version of AC running. and by that i mean 10 & 11 or 11 & 12. gut feeling is that it's a WIBU conflict . . .

~/archiben

Re: "Hiding" ArchiCAD stops working on Mac

Karl Ottenstein — Sat, 12 Jul 2008 16:48:03 GMT

I've had it happen that cmd-H will no longer hide, but going to the app menu will work... Is that what you're talking about, or is it a case where even from the menu it will not hide?

Karl

Re: "Hiding" ArchiCAD stops working on Mac

Ralph Wessel — Sat, 12 Jul 2008 17:53:50 GMT

Karl wrote:
I've had it happen that cmd-H will no longer hide, but going to the app menu will work... Is that what you're talking about, or is it a case where even from the menu it will not hide?

When it happens, ArchiCAD will not hide by any means. You should also be able to move to another application and automatically hide the one you left by holding down the alt (option) key when you click on the other application's window, but even this fails.

The other side of the coin, which is worse, is that ArchiCAD sometimes fails to show again after being hidden. Bizarrely, it still responds to key commands, but nothing happens on-screen and nothing will make it reappear. In some cases the only way out is to force-quit.

Re: "Hiding" ArchiCAD stops working on Mac

Karl Ottenstein — Sat, 12 Jul 2008 19:46:20 GMT

Ralph wrote:
Bizarrely...

Indeed. Assume GS is aware of all of this...? If so, strange that it continues in version after version...

Thanks,
Karl

Re: "Hiding" ArchiCAD stops working on Mac

Anonymous — Sun, 13 Jul 2008 03:20:30 GMT

Ralph wrote:
The other side of the coin, which is worse, is that ArchiCAD sometimes fails to show again after being hidden. Bizarrely, it still responds to key commands, but nothing happens on-screen and nothing will make it reappear. In some cases the only way out is to force-quit.

I reported this as a bug on the beta site a couple weeks ago.

Re: "Hiding" ArchiCAD stops working on Mac

__archiben — Sun, 13 Jul 2008 08:44:45 GMT

Karl wrote:
If so, strange that it continues in version after version...

it's a pretty rare occurrence. i would imagine tracking down the cause would be pretty difficult.

~/archiben

Re: "Hiding" ArchiCAD stops working on Mac

cmacd — Mon, 14 Jul 2008 07:02:45 GMT

Thanks everyone.... I don't feel so alone in the world.

Unfortunately, (although it's more of an annoyance than a "big" problem) it happens to me quite regularly lately, with occurrences seeming to be increasing.

I have also had one experience of ArchiCAD "disappearing" even though some key commands seem to do something unseen and I have had to force-quit.

Re: "Hiding" ArchiCAD stops working on Mac

Anonymous — Tue, 15 Jul 2008 17:35:28 GMT

I am suspecting some underlying issues with Leopard. GS may need to have their programmers spend more time on their Macs. The behavior in Spaces is also quite flaky and I suspect this may be related.

Re: "Hiding" ArchiCAD stops working on Mac

Ralph Wessel — Tue, 15 Jul 2008 18:13:56 GMT

Matthew wrote:
I am suspecting some underlying issues with Leopard. GS may need to have their programmers spend more time on their Macs. The behavior in Spaces is also quite flaky and I suspect this may be related.

This problem predates both Leopard and Tiger. I couldn't rule out that Apple is partially responsible for the problem, but I've never had this happen in any other application. Others report a similar problem with some Adobe products, but it still leaves the impression that this is specific to certain developers, i.e. not a universal issue.

Re: "Hiding" ArchiCAD stops working on Mac

Anonymous — Tue, 15 Jul 2008 20:05:07 GMT

This happened for me, since OSX (currently 10.4.11). I can't remember before.
For sure, it occurss ONLY with AC (any verisions), that's why i would suspect a wibu key conflict.

My two cents, I am not an expert.
Anyways, it is annoying.

Re: "Hiding" ArchiCAD stops working on Mac

Anonymous — Tue, 15 Jul 2008 22:04:58 GMT

Ralph wrote:
Matthew wrote:
I am suspecting some underlying issues with Leopard. GS may need to have their programmers spend more time on their Macs. The behavior in Spaces is also quite flaky and I suspect this may be related.
This problem predates both Leopard and Tiger. I couldn't rule out that Apple is partially responsible for the problem, but I've never had this happen in any other application. Others report a similar problem with some Adobe products, but it still leaves the impression that this is specific to certain developers, i.e. not a universal issue.

I don't recall noticing it before Leopard. Must be getting old 😉

I do think this is the developers' problem and not Apple's since most programs work perfectly with hide, and, as far as I've seen, better with spaces than ArchiCAD does.

Re: "Hiding" ArchiCAD stops working on Mac

__archiben — Tue, 15 Jul 2008 22:55:27 GMT

Matthew wrote:
I don't recall noticing it before Leopard. Must be getting old 😉

definitely pre-leopard. in fact, i seem to recall pre-tiger too . . .

i have seen other reports about adobe products not hiding either, but i've had no issue with them: archicad is the only app that this has ever happened to for me . . .

~/archiben

Re: "Hiding" ArchiCAD stops working on Mac

Chazz — Wed, 16 Jul 2008 03:45:59 GMT

I also notice this:

If you are working in another application, say Safari, and then launch AC or another instance of AC and then switch back to safari, ArchiCAD rudely interrupts and comes to the fore instead of launching in the background like other apps.

Do you think it's related ? I find it annoying. It could be that other apps do this too but few take as long to load as AC so I'm not as apt to notice it.