topic Re: Version/build of one or more modules are not compatible in Installation & update

Version/build of one or more modules are not compatible

Achille Pavlidis — Thu, 28 Mar 2024 11:06:04 GMT

I have installed both hotfix AC15 hotfix-2 and AC14 hotfix-6 on my mac but I get this message each time I lunch AC...

After clicking "OK" AC opens and runs normally, but why do I get this?

Re: Version/build of one or more modules are not compatible

Piotr Dobrowolski — Wed, 14 Mar 2012 08:22:48 GMT

Didn't You install eg. a goodie after updating AC?

Best Regards,
Piotr

Re: Version/build of one or more modules are not compatible

Achille Pavlidis — Wed, 14 Mar 2012 08:29:19 GMT

No, I didn't.

Re: Version/build of one or more modules are not compatible

Piotr Dobrowolski — Wed, 14 Mar 2012 08:53:06 GMT

What hapens if You run the hotfix again?

Best Regards,
Piotr

Re: Version/build of one or more modules are not compatible

Achille Pavlidis — Wed, 14 Mar 2012 08:59:21 GMT

I can't... I get the message: "This Archicad has already been updated"

Re: Version/build of one or more modules are not compatible

Erika Epstein — Wed, 14 Mar 2012 10:44:11 GMT

if you continue to the next page of the installer, it gives you the option to update other components of AC, did you do that?

Also, it mentions modules that may be out of date. Sometimes you have to manually open each module when AC has been updated before it recognizes them as being of the latest build.

Re: Version/build of one or more modules are not compatible

Achille Pavlidis — Thu, 15 Mar 2012 07:44:04 GMT

Hi Erika,

I tried your suggestion, but the next page of the installer doesn't give me any other components to update... just the remote BIM server... which is updated

As for the modules, the message appears when I launch AC before selecting any file to open. As a matter of fact the message appears right away, and after I click OK, the open file window appears

Re: Version/build of one or more modules are not compatible

Erika Epstein — Thu, 15 Mar 2012 12:39:46 GMT

Hi Achille,

Well, at least the file is opening.

Is it only on your computer?
Did you try repairing permissions?

Re: Version/build of one or more modules are not compatible

Katalin Takacs — Mon, 19 Mar 2012 09:36:10 GMT

Hi Achille,

we have an ArchiCAD wiki article about this issue: www.archicadwiki.com/Bugs/HotfixInstallWarningMessage
It describes the cause and the solutions as well, please check it.

Best regards,

Re: Version/build of one or more modules are not compatible

Achille Pavlidis — Tue, 20 Mar 2012 09:29:27 GMT

Thanks Katalin!

Maybe this is caused by the fact that the user home folder is actually on the server HD and not on the local drive?

(even though every one else's user home folder is on the server too, but only I had this problem...)

Re: Version/build of one or more modules are not compatible

Katalin Takacs — Tue, 20 Mar 2012 14:48:06 GMT

Hi Achille,

This problem is likely not related to the location of your home folder, it might appear if ArchiCAD and its Hotfix is installed by different Users on Mac OS.
Did the possible solutions help you to solve the issue?

Re: Version/build of one or more modules are not compatible

Achille Pavlidis — Thu, 22 Mar 2012 16:24:26 GMT

I first tried the repair permissions approach, but it didn't solve the problem. So I proceeded to unistall and reinstall AC...