topic Re: Shift-click problem, Command-click problem in Installation & update

Shift-click problem, Command-click problem

Anonymous — Wed, 03 Dec 2008 21:45:01 GMT

Recently, my shift-click and command-click (to select and copy an element's characteristics respectively) failed to work. Upon reloading AC V10, they worked briefly, then quit again. I've tried dumping and reloading several times and have tried three different keyboards thinking it might be a hardware problem. Graphisoft tech support can't seem to figure this out. Has anyone else had this problem?

Thanks for your help.
Jim McG

Re: Shift-click problem, Command-click problem

Karl Ottenstein — Wed, 03 Dec 2008 22:58:08 GMT

You need to say what version of AC and what OS/hardware you're on.

I haven't heard of this one. Does not sound like an AC problem. Is your keyboard and mouse wireless...and maybe one is low on battery? Have you tried a different keyboard and mouse?

Karl

Re: Shift-click problem, Command-click problem

Anonymous — Wed, 03 Dec 2008 23:15:53 GMT

Dear Karl,

I use a Mac G5 (Dual 2.5 GHz PowerPC) and Mac OS X v 10.4.11. I indicated that I had dumped and reloaded AC v10, but I should have said AC v11.

I've tried three different keyboards with no change and my shift-click and command-click functions work in other programs.

Upon reloading, both functions worked for a short time, then quit working. Holding the shift key while drawing a line, for example, also doesn't work.

Thanks for your help.
Jim