topic Re: open GL problem! in Installation & update

open GL problem!

Anonymous — Thu, 05 Nov 2009 17:45:00 GMT

Hi.
I have problem with open GL in 3d window, it's black! 😕
The 3d window in archicad goes black when i press F5. I can only see the objects when i move and rotate the screen. I can't model in 3d wondow. I've tried to change some open Gl settings but nothing happens.
Please help..
Thanks.

Re: open GL problem!

Anonymous — Thu, 05 Nov 2009 22:27:59 GMT

make sure your computer meets the system requirements.
Than update the driver of your graphics card, and sometimes an update of quicktime might help.

Re: open GL problem!

Anonymous — Wed, 11 Nov 2009 00:44:17 GMT

thanks for the posts!

my pc:

2gb of ram
3.4ghz dual core
512mb graphic card (i have update it to the latest version)

i do not think this is the problem
i will try to download the newest version of quicktime and see what happens

Re: open GL problem!

Anonymous — Wed, 11 Nov 2009 00:50:26 GMT

ok.. i downloaded and installed the latest version of quicktime, and nothing happens.. the 3d window is still black..

i'm breaking my head figuring this out..

i've also tried to remove the graphic drivers, installed it again, didn't work. then update it, still nothing..

aby more ideas guys?

thanks

Re: open GL problem!

Barry Kelly — Wed, 11 Nov 2009 02:38:28 GMT

What model graphics card do you have?
Barry.

Re: open GL problem!

Anonymous — Wed, 11 Nov 2009 16:28:59 GMT

ati asus ah3450 512mb

Re: open GL problem!

andrewzarb — Thu, 12 Nov 2009 00:36:25 GMT

I think that updating the graphic card drivers would be much more beneficial than a quicktime update as it's the graphic card and the drivers that generate your OpenGL view.

Does the same thing happen with small models or on different projects?

Re: open GL problem!

Anonymous — Fri, 13 Nov 2009 10:08:43 GMT

thanks for the reply..
my drivers are already up to date. there are no latest updates for my graphic card. 3d window is black what ever project i open or even when i create new project.. i do not have problems with any other opengl application..

Re: open GL problem!

andrewzarb — Fri, 13 Nov 2009 11:53:35 GMT

This may seem strange advice but sometimes problems are introduced with driver updates, as they fix one bug another one becomes evident.

Some cards will have older drivers which you can find on the manufacturer's website. If you've tried everything else it may be worth trying.

Re: open GL problem!

Anonymous — Fri, 13 Nov 2009 12:08:21 GMT

i have reinstalled drivers, install them again again, removed them then put older ones i got on cd with graphic card...etc... i also find some fix for new drivers, tried them out, still nothing.. i also updated opengl..same thing happens.. i really have no ides what else to try.. i've tried also the older version of archicad, and same thing happens! maybe is there some fix for open gl or something..?

Re: open GL problem!

Anonymous — Fri, 13 Nov 2009 19:48:49 GMT

To make sure it a graphical card problem you can set the checkbox "Ignore hardware acceleration in 3D" in View/3D window settings under the Open GL Options.
If the problem is solved, then it might be graphical, otherwise something else (System/ OS /ArchiCAD)

Re: open GL problem!

Anonymous — Fri, 13 Nov 2009 20:21:19 GMT

i've tried that also, it doesn't fiz the problem..
i've tried to reinstall the archicad, still same problem.. how can i check if the windows is causing the problem? i can't reinstall it now, i have lot of work for the school.. any more ideas?

thanks for the replies

Re: open GL problem!

Anonymous — Tue, 17 Nov 2009 15:42:27 GMT

come on guys... i know you know how to fix this

Re: open GL problem!

Laszlo Nagy — Wed, 18 Nov 2009 10:43:29 GMT

If these driver changes and disabling OpenGL still do not help, you may have a problem with your graphics card that only a change to another graphics card can solve. The problem may even be hardware related but it is not possible to tell from such a distance. Someone would have to look at the machine.

Re: open GL problem!

Anonymous — Wed, 18 Nov 2009 12:23:59 GMT

oh.. there has to be another solution to this.. i have only this problem with archicad, other application are running just fine and i do not have money for new graphic card.. i just need to remove that black screen in 3d window while not exploring the model.. when i rotate, drag in the screen, it doesn't have any problem or going slow, just when i stop moving, the 3d window goes black..

Re: open GL problem!

Laszlo Nagy — Wed, 18 Nov 2009 13:29:20 GMT

I personally have no further ideas.

Re: open GL problem!

vistasp — Wed, 18 Nov 2009 14:06:12 GMT

strale88 wrote:
when i rotate, drag in the screen, it doesn't have any problem or going slow, just when i stop moving, the 3d window goes black..

I used to have a problem like this with ghost lines sometimes cropping up when I stopped panning/rotating - this was a couple of years ago. Somewhere along the way I must have done a driver update because it hasn't happened of late.

At that time pressing F5 again (while in the 3D window) used to clear the lines and show the correct picture.

Also as Joeri says in another thread

...maybe you can start investigating your graphic card performance.
View > 3D View Mode > 3D Windows Settings > 3D Engine : turn off OpenGL and try Internal Engine...

300

Re: open GL problem!

Anonymous — Thu, 19 Nov 2009 08:43:57 GMT

thanks for the replies.
i've done all possible updates of all my drivers installed..
and i also tried the Internal Engine in 3d. in the begining its running fine, but while i fill my project with more objects, its going slower and slower, and the 3d model isn't clear when i am exploring it..
i know the 3d window can be viewed with internal engine and opengl, but is there maybe some way i can use direct x to view my 3d? 😕

thanks..

Re: open GL problem!

vistasp — Thu, 19 Nov 2009 09:07:03 GMT

Everything seems to be pointing to a graphics card problem. If it's still in warranty you might want to get it replaced.

Many motherboards have on-board graphics which may not be very good but would confirm if it's your graphics card that's at fault. Alternatively can you borrow a friend's graphics card for a few hours?

Re: open GL problem!

andrewzarb — Fri, 20 Nov 2009 00:53:34 GMT

Which versions of ArchiCAD have you tried it with?
Does it do the same things on different versions of ArchiCAD?