topic Re: Latest AC15 hotfix 4056 and MAC OS 10.8.3 in Installation & update

Latest AC15 hotfix 4056 and MAC OS 10.8.3

poore — Thu, 28 Mar 2024 10:02:42 GMT

I am unable to install this hotfix on a computer running the latest MAC OS software. I get multiple errors in the log. The hotfix installed on the server and all other machines without issue. Any ideas to get around this?

Re: Latest AC15 hotfix 4056 and MAC OS 10.8.3

Karl Ottenstein — Mon, 08 Apr 2013 16:10:32 GMT

No problems here. Can you post some info on the errors? Are any of the errors displayed visually - or does the installer just freeze, and you see the errors only in the Console app / logs?

Did you phone tech support?

Re: Latest AC15 hotfix 4056 and MAC OS 10.8.3

Anonymous — Mon, 08 Apr 2013 16:17:58 GMT

No problems for me either. On an old MacPro and the last 17" MacBook Pro.

Re: Latest AC15 hotfix 4056 and MAC OS 10.8.3

poore — Mon, 08 Apr 2013 16:58:30 GMT

It looks like its installing and finishing. Once you hit the finish button it says that it failed. I'll copy the log here. This update is a new 27" imac.

Re: Latest AC15 hotfix 4056 and MAC OS 10.8.3

poore — Mon, 08 Apr 2013 17:22:17 GMT

fixed

Re: Latest AC15 hotfix 4056 and MAC OS 10.8.3

poore — Mon, 08 Apr 2013 17:47:30 GMT

Sorry- all set- uninstalled and reinstalled- everything updated properly.

Re: Latest AC15 hotfix 4056 and MAC OS 10.8.3

Karl Ottenstein — Mon, 08 Apr 2013 18:09:48 GMT

Matthew wrote:
No problems for me either. On an old MacPro and the last 17" MacBook Pro.

Your signature says 10.7/Lion, Matthew... if you're on 10.8.3 now, you should update your sig. 😉

Re: Latest AC15 hotfix 4056 and MAC OS 10.8.3

Karl Ottenstein — Mon, 08 Apr 2013 18:11:11 GMT

poore wrote:
Sorry- all set- uninstalled and reinstalled- everything updated properly.

Good to hear - uninstall/reinstall might help someone else who runs into the same issue.