topic Re: ArchiCAD 13 crashes when publishing... in Installation & update

ArchiCAD 13 crashes when publishing...

Anonymous — Wed, 24 Nov 2010 10:32:02 GMT

Recently ArchiCAD (13 build:3826 Mactel) has begun to crash on the second item in the publisher list.
It seems it's not related to file name or read/write permissions.

Is this a known issue?
What to do?

Edit: from system messeges:
2010-11-24 11.34.17 ArchiCAD[56559] CoreText: Invalid 'kern' Table In CTFont <name: Bauhaus93, size: 48.000000, matrix: 0x0>
CTFontDescriptor <attributes: <CFBasicHash 0x2c347b00 [0xa043bec0]>{type = mutable dict, count = 1,
entries =>
1 : <CFString 0xa0523d78 [0xa043bec0]>{contents = "NSFontNameAttribute"} = <CFString 0x2c360ad0 [0xa043bec0]>{contents = "Bauhaus93"}
}
>
2010-11-24 11.34.18 [0x0-0x2ab2ab].com.graphisoft.ArchiCAD[56559] Wed Nov 24 11:34:18 dhcp202.tea.se ArchiCAD[56559] <Error>: ATSFontGetPostScriptName failed: error -984.

Re: ArchiCAD 13 crashes when publishing...

Anonymous — Mon, 29 Nov 2010 06:47:10 GMT

I have been having this problem. Thought it was a problem with file until i did i reset and new and tested, had exactly same problem. I am on a mac 10.6.4 with archicad 13.
May guess is problem with MAC OS update ???

Re: ArchiCAD 13 crashes when publishing...

Anonymous — Mon, 29 Nov 2010 11:01:02 GMT

It looks like you have a problem in the font Bauhaus93.

The problem could be a corrupted font file in which case replacing it with a good copy should fix it. If it is a non-standard font (not from a major type foundry such as Adobe) it may be causing problems regardless. In this case you need to use a different font.

Re: ArchiCAD 13 crashes when publishing...

Anonymous — Fri, 03 Dec 2010 13:36:38 GMT

I still have the same problem but only when publishing pdf-files, dwg-publishing works fine...
Now I get this message:

2010-12-03 14.17.22 [0x0-0x32032].com.graphisoft.ArchiCAD[3957] [3957] ====>GeneralSignalHandler received signal=10

at the second drawing in the publisher queue.
I have seen reports of signal=10 and it seems to be related to bad software, memory issues or permission issues. I´m trying safe mode to address any permission problems.

Re: ArchiCAD 13 crashes when publishing...

Anonymous — Mon, 06 Dec 2010 08:47:50 GMT

Safe mode had no effect on the problem, still crashing...

Re: ArchiCAD 13 crashes when publishing...

Anonymous — Fri, 10 Dec 2010 21:34:11 GMT

Same problem here. I doubt it's a font problem, because if you go to the layout and set up a page size of 24x36, you can print out to a pdf without any problem. Time consuming to print each page separately, but it works. I've spent several hours dinking around with this on a couple of different files. I think it's a publisher issue. GS, any ideas?

Re: ArchiCAD 13 crashes when publishing...

Anonymous — Wed, 15 Dec 2010 13:24:48 GMT

After feedback from HQ I installed the
"ArchiCAD 13 Patch for Java Update on Mac OS X 10.6"
from
http://www.graphisoft.com/support/archicad/downloads/ac13/PatchForJavaUpdate.html
And it fixed the problem.
Thanx!