topic Re: Hotfix 6 error - not writable? in Installation & update

Hotfix 6 error - not writable?

Anonymous — Tue, 04 Mar 2014 12:16:02 GMT

When I try to install the Hotfix 6 on archicad17 I get an error message saying "Applications/Graphisoft/ArchiCAD 17 is not writable"

Any idea why this might be?

Re: Hotfix 6 error - not writable?

Laszlo Nagy — Tue, 04 Mar 2014 17:40:34 GMT

Your operating system or some other installed utility program does not allow you to write into that folder.
You should check the permission setting for that folder (or sometimes its parent folder?).

Re: Hotfix 6 error - not writable?

Anonymous — Thu, 06 Mar 2014 14:07:33 GMT

It doesn't seem to be a permissions error - the folders and parent foldsrs say 'read and write' We have 4 computers of same spec running this software. 2 of us have updated successfully and 2 have not!? Mysterious...

Re: Hotfix 6 error - not writable?

Anonymous — Thu, 06 Mar 2014 14:15:05 GMT

I have a new error message - it now states that

'ArchiCAD 17 Hotfix #6 cannot access one or more files/forders in Macintosh HD:Applications:GRAPHISOFT:ArchiCAD 17.'

Re: Hotfix 6 error - not writable?

Karl Ottenstein — Thu, 06 Mar 2014 14:34:15 GMT

Run disk utility > repair permissions on that drive

Re: Hotfix 6 error - not writable?

Anonymous — Thu, 06 Mar 2014 14:46:13 GMT

Unfortunately, it's still coming up with the error message. I've run repair disk permissions on the drive...

Re: Hotfix 6 error - not writable?

Eduardo Rolon — Thu, 06 Mar 2014 15:06:43 GMT

select the folder and use "Command+i" and edit the permissions so that you can read and write. Check in the gear icon and select apply to all.

Re: Hotfix 6 error - not writable?

Anonymous — Thu, 06 Mar 2014 17:44:00 GMT

Hi - many thanks. That has done the trick!

Re: Hotfix 6 error - not writable?

Anonymous — Thu, 06 Mar 2014 17:45:20 GMT

They had said Read & Write previously, but applying it to the whole folder was what solved it. Thank you!