mac os 10.6.2 archicad 12/13 crashes on startup

Anonymous — Sat, 28 Nov 2009 18:25:42 GMT

Hello,
first of all: I am using the student version of archicad 12

I had some Porblems with my fonts collection after the update 10.6.2 and had to delete some of the fonts (most of them because they were duplicates)
Now I really have problems with archicad on startup. Archicad 12 crashes every time immediatly.
I later tried to upgrade to archicad 13, it also crashes, but with a different failure log.
I reinstalles 10.6 from the DVD but doesn´t help.
I hope you can help me with these issues.

attached are both of the two reports
First Archicad 12
Process: ArchiCAD [772]
Path: /Applications/Graphisoft/ArchiCAD 12/ArchiCAD.app/Contents/MacOS/ArchiCAD
Identifier: com.graphisoft.ArchiCAD
Version: 12.0.0 (12.0.0.2325)
Code Type: X86 (Native)
Parent Process: launchd [657]

Date/Time: 2009-11-28 17:59:11.492 +0100
OS Version: Mac OS X 10.6.2 (10C540)
Report Version: 6

Interval Since Last Report: 487536 sec
Crashes Since Last Report: 35
Per-App Interval Since Last Report: 1123 sec
Per-App Crashes Since Last Report: 13
Anonymous UUID: 80357AB1-FE87-4783-915E-AB0C72914B53

Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000
Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 ??? 0xa00ed610 _XHNDL_trapback_instruction + 0
1 ...ple.ApplicationServices.ATS 0x9309cdf7 HandleOFAScalerMessage + 4735
2 ...ple.ApplicationServices.ATS 0x9309bb0e SendStrikeMessage + 162
3 ...ple.ApplicationServices.ATS 0x930a55bf _eOFAGetGlyphData + 626
4 ...ple.ApplicationServices.ATS 0x930a4b5c _eGetGlyphAddresses + 2817
5 ...ple.ApplicationServices.ATS 0x930f5da4 GetGlyphAddresses + 97
6 com.apple.QD 0x90f5872f ATSBlitGlyphArray + 371
7 com.apple.QD 0x90f591e0 RenderStringOffscreen + 431
8 com.apple.QD 0x90f56db6 RenderGlyphs + 4862
9 com.apple.QD 0x90f58458 StdText + 2587
10 com.apple.QD 0x90f5853d CallText + 59
11 com.apple.QD 0x90f58598 DrawChar + 26
12 com.graphisoft.TextEngine 0x03d6cfb6 TE::FontFamilyInfo::CalculateSizes(short) + 436
13 com.graphisoft.TextEngine 0x03d59bb8 TE::FontFamilyInfo::GetMaxCharWidth(double) + 58
14 com.graphisoft.ArchiCAD 0x0075b5dc APIAttribute_Get(APIClient*, API_Attribute*) + 1760
15 com.graphisoft.DXF-DWG In-Out 0x25c838e5 ACAPI_Attribute_Get + 47
16 com.graphisoft.DXF-DWG In-Out 0x25c133df API_Proxy::Attribute_Get(CPP_Attribute&, bool) + 23
17 com.graphisoft.DXF-DWG In-Out 0x25c1305a API_Proxy::Attribute_Get(CPP_Attribute&, API_AttrTypeID, short, bool) + 48
18 com.graphisoft.DXF-DWG In-Out 0x25c14330 API_Proxy::Init_FontAttr_Search() + 110
19 com.graphisoft.DXF-DWG In-Out 0x25c144cd API_Proxy::API_Proxy() + 239
20 com.graphisoft.DXF-DWG In-Out 0x25ca02a8 ApxClass::ApxClass() + 50
21 com.graphisoft.DXF-DWG In-Out 0x25c17547 ApxClass::GetApxObj() + 55
22 com.graphisoft.DXF-DWG In-Out 0x25c17c2b Initialize + 981
23 com.graphisoft.ArchiCAD 0x007478b0 APIClient::Initialize() + 86
24 com.graphisoft.ArchiCAD 0x0073e62f APIAddOnContainer::PreloadAddOns() + 223
25 com.graphisoft.ArchiCAD 0x007368fa API::PreloadAddons() + 28
26 com.graphisoft.ArchiCAD 0x00c138dc InitUI() + 1924
27 com.graphisoft.ArchiCAD 0x012e37e4 FW::ACApplication::Init() + 446
28 com.graphisoft.GSRoot 0x03a74458 GS::Main() + 32
29 com.graphisoft.ArchiCAD 0x000032da _start + 228
30 com.graphisoft.ArchiCAD 0x000031f5 start + 41

...

Model: MacBook5,1, BootROM MB51.007D.B00, 2 processors, Intel Core 2 Duo, 2.4 GHz, 4 GB, SMC 1.32f8
Graphics: NVIDIA GeForce 9400M, NVIDIA GeForce 9400M, PCI, 256 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8D), Broadcom BCM43xx 1.0 (5.10.91.19)
Bluetooth: Version 2.2.4f3, 2 service, 0 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: TOSHIBA MK2553GSX, 232,89 GB
Serial ATA Device: HL-DT-ST DVDRW GS21N
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8507, 0x24400000
USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x0237, 0x04600000
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0x04500000
USB Device: Hub in Apple Pro Keyboard, 0x05ac (Apple Inc.), 0x1003, 0x06200000
USB Device: USB-PS/2 Optical Mouse, 0x046d (Logitech Inc.), 0xc040, 0x06210000
USB Device: Apple Pro Keyboard, 0x05ac (Apple Inc.), 0x020c, 0x06230000
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06100000
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8213, 0x06110000

Second: Archicad 13

Process: ArchiCAD [744]
Path: /Applications/Graphisoft/ArchiCAD 13/ArchiCAD.app/Contents/MacOS/ArchiCAD
Identifier: com.graphisoft.ArchiCAD
Version: 13.0.0 (13.0.0.3000)
Code Type: X86 (Native)
Parent Process: launchd [657]

Date/Time: 2009-11-28 17:58:04.788 +0100
OS Version: Mac OS X 10.6.2 (10C540)
Report Version: 6

Interval Since Last Report: 487469 sec
Crashes Since Last Report: 34
Per-App Interval Since Last Report: 183 sec
Per-App Crashes Since Last Report: 8
Anonymous UUID: 80357AB1-FE87-4783-915E-AB0C72914B53

Exception Type: EXC_ARITHMETIC (SIGFPE)
Exception Codes: EXC_I386_DIV (divide by zero)
Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 libTrueTypeScaler.dylib 0x9949badc TTRenderGlyphs + 1525
1 ...ple.ApplicationServices.ATS 0x9309cdf7 HandleOFAScalerMessage + 4735
2 ...ple.ApplicationServices.ATS 0x9309bb0e SendStrikeMessage + 162
3 ...ple.ApplicationServices.ATS 0x930a55bf _eOFAGetGlyphData + 626
4 ...ple.ApplicationServices.ATS 0x930a4b5c _eGetGlyphAddresses + 2817
5 ...ple.ApplicationServices.ATS 0x930f5da4 GetGlyphAddresses + 97
6 com.apple.QD 0x90f5872f ATSBlitGlyphArray + 371
7 com.apple.QD 0x90f591e0 RenderStringOffscreen + 431
8 com.apple.QD 0x90f56db6 RenderGlyphs + 4862
9 com.apple.QD 0x90f58458 StdText + 2587
10 com.apple.QD 0x90f5853d CallText + 59
11 com.apple.QD 0x90f58598 DrawChar + 26
12 com.graphisoft.TextEngine 0x047e2e0a TE::FontFamilyInfo::CalculateSizes(short) + 438
13 com.graphisoft.TextEngine 0x047c05f1 TE::FontFamilyInfo::GetMaxCharWidth(double) + 63
14 com.graphisoft.ArchiCAD 0x00d9f0ec APIAttribute_Get(APIClient*, API_Attribute*) + 2200
15 com.graphisoft.DXF-DWG In-Out 0x28cd5a0e ACAPI_Attribute_Get + 46
16 com.graphisoft.DXF-DWG In-Out 0x28c3d9df API_Proxy::Attribute_Get(CPP_Attribute&, bool) + 27
17 com.graphisoft.DXF-DWG In-Out 0x28c3da86 API_Proxy::Attribute_Get(CPP_Attribute&, API_AttrTypeID, short, bool) + 48
18 com.graphisoft.DXF-DWG In-Out 0x28c403f4 API_Proxy::Init_FontAttr_Search() + 110
19 com.graphisoft.DXF-DWG In-Out 0x28c40d45 API_Proxy::API_Proxy() + 221
20 com.graphisoft.DXF-DWG In-Out 0x28c49615 ApxClass::ApxClass() + 57
21 com.graphisoft.DXF-DWG In-Out 0x28c4885a ApxClass::GetApxObj() + 68
22 com.graphisoft.DXF-DWG In-Out 0x28c48a29 Initialize + 389
23 com.graphisoft.ArchiCAD 0x00d78a76 APIClient::Initialize() + 88
24 com.graphisoft.ArchiCAD 0x00d6523c APIAddOnContainer::PreloadAddOns() + 230
25 com.graphisoft.ArchiCAD 0x00d5ac73 API::PreloadAddons() + 303
26 com.graphisoft.ArchiCAD 0x0135cad8 InitUI(LM::LibraryList&) + 2454
27 com.graphisoft.ArchiCAD 0x01d05c33 FW::ACApplication::Init() + 747
28 com.graphisoft.GSRoot 0x044cc80a GS::Main() + 44
29 com.graphisoft.ArchiCAD 0x000046d6 start + 54

Re: mac os 10.6.2 archicad 12/13 crashes on startup

Karl Ottenstein — Sat, 28 Nov 2009 18:37:12 GMT

Hi Arctik99,

I trimmed away the bits of your lengthy crash logs that don't matter for reporting purposes - only the crashed thread matters - and both crashes are indeed font-related.

Have you worked your way through this Wiki article on Snow Leopard? It is likely that you still have some 'bad' fonts on your system:

http://www.archicadwiki.com/SnowLeopard

HTH,
Karl

Re: mac os 10.6.2 archicad 12/13 crashes on startup

Anonymous — Sat, 28 Nov 2009 19:56:46 GMT

Thanks a lot for this fast answer.
However none of these fonts were installed...
But the following worked out for me:
I downloaded FontExplorerX from Linotype and cleaned the font folder to have just the formerly installed ones (the fonts installed by macos) left.
AFterwards I installed them again.
Now it works fine.

Re: mac os 10.6.2 archicad 12/13 crashes on startup

Anonymous — Sat, 28 Nov 2009 20:45:58 GMT

ok. crashes again.
so as long as the fonts are enabled on startup it works fine.
time to find out which of the 700 fonts is responsible for this failure..

Re: mac os 10.6.2 archicad 12/13 crashes on startup

Anonymous — Sat, 28 Nov 2009 21:33:29 GMT

the "bad" font was Druckschrift95

Re: mac os 10.6.2 archicad 12/13 crashes on startup

Karl Ottenstein — Sun, 29 Nov 2009 19:36:03 GMT

arctik99 wrote:
the "bad" font was Druckschrift95

Thanks for the sleuthing and posting the result. I'll add this font to the wiki list.

Cheers,
Karl

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