topic Re: Blank tooltips in Installation & update

Blank tooltips

Anonymous — Sun, 29 Nov 2009 13:44:29 GMT

I have downloaded the student edition, latest version (13.0 build 3235) on Windows 7 32 bit. All tooltips besides the main menu ones are blank. I don't believe I'm the only one having this problem, but googling it does not give any results...

Please check the attached picture... all tooltips on all toolbars, palettes, etc, besides the main menu, are blank.

Regards,
Lazar

Re: Blank tooltips

Anonymous — Thu, 03 Dec 2009 17:29:21 GMT

You're not the only one...
I've got the same problem, ArchiCAD 12 and 13 (64bit) on Windows 7, 64bit.
Couldn't find anything, some people had the problem on Vista too. archicad-talk.graphisoft.com/viewtopic.php?t=25254.

Would be nice to get this fixed...

Re: Blank tooltips

Karl Ottenstein — Tue, 11 Jan 2011 02:22:01 GMT

Has anyone figured out what causes this Tooltips problem and how to fix it?

I have a client with the latest build of AC 14 on Windows 7 Professional 64 bit and things were fine last week, but today all Tooltips show as in the screenshot in the first post in this thread - a tiny rounded rectangle. Only Tooltips for toolbars show up. (Tool Box and all palettes show the weird shape.)

We restarted ArchiCAD and the client isn't aware of any software updates since things worked fine last week.

I've found various posts about people running into this issue with Vista and Windows 7, but have not found any posts with a solution.

Ideas?

Thanks!
Karl

Re: Blank tooltips

Anonymous — Tue, 11 Jan 2011 06:29:19 GMT

In Windows 7 - change Display resolution to "Smaller - 100 (default)" and restart!

Re: Blank tooltips

Karl Ottenstein — Wed, 12 Jan 2011 18:49:37 GMT

kliment wrote:
In Windows 7 - change Display resolution to "Smaller - 100 (default)" and restart!

Kliment, you're the man! Thank you - that fixed all problems.

During our Skype session today, we noticed that the Print dialog did not show up in its entirety either - the buttons were clipped off. Changing the display setting brought back all ToolTips and fixed the dialog problem.

Cheers,
Karl

Re: Blank tooltips

Anonymous — Fri, 21 Jan 2011 12:48:25 GMT

Glad I helped, Karl! 😉