topic Re: Not responding problem with Archicad9 on win7 64 bit in Installation & update

Not responding problem with Archicad9 on win7 64 bit

Anonymous — Fri, 24 Dec 2010 07:22:06 GMT

I had a hard time installing AC9 to win7 64 but finally I succeed.
Since I randomly have Not responding events, sometimes AC never recover from. It usually happens when file operations in progress.

My primary drive is an OZC SSD,
data drive is a RAID1 volume.
Using latest 64 bit Wibu driver.

It's impossible to work with, please HELP!!!

Re: Not responding problem with Archicad9 on win7 64 bit

vistasp — Fri, 24 Dec 2010 16:33:38 GMT

Have you read this page?

It worked fine for me except that the 3D window had a glitch. Then someone on this forum suggested running it in compatibility mode for Windows XP (Service Pack 3) and it's been perfect ever since.

Re: Not responding problem with Archicad9 on win7 64 bit

Anonymous — Fri, 24 Dec 2010 18:37:14 GMT

I had already read that, thanks.

The same AC works fine on winXP and on my laptop with Win7 32bit too.

Having problems only on Win7 64bit.

Maybe video card problem???? Nvidia QuadroFX 3400/4400

Re: Not responding problem with Archicad9 on win7 64 bit

vistasp — Sat, 25 Dec 2010 02:21:57 GMT

Arvedui wrote:
Having problems only on Win7 64bit.
Maybe video card problem???? Nvidia QuadroFX 3400/4400

If the problem usually occurs during file operations (I presume you mean saving?) then it probably isn't video related.

What's your available RAM like? Probably enough given the rest of your specs but sill...

It could also be a corrupt installation.

Re: Not responding problem with Archicad9 on win7 64 bit

Anonymous — Sat, 25 Dec 2010 17:59:23 GMT

2 Gb
could it be the problem??

Re: Not responding problem with Archicad9 on win7 64 bit

Thomas Holm — Sun, 26 Dec 2010 18:14:42 GMT

Arvedui wrote:
2 Gb
could it be the problem??

I would guess that the problem is that you're trying to use AC9 on an OS that wasn't even conceived when AC9 was developed.

Even if you'd eventually get it to work, no one would be able to guarantee it enough to use in a professional context, as I see it. The only solution would be to upgrade AC to a version that's tested on Win 64.
http://www.graphisoft.com/support/archicad/system_requirements/

Re: Not responding problem with Archicad9 on win7 64 bit

Karl Ottenstein — Sun, 26 Dec 2010 22:30:59 GMT

Thomas wrote:
Arvedui wrote:
2 Gb
could it be the problem??
I would guess that the problem is that you're trying to use AC9 on an OS that wasn't even conceived when AC9 was developed.

Even if you'd eventually get it to work, no one would be able to guarantee it enough to use in a professional context, as I see it. The only solution would be to upgrade AC to a version that's tested on Win 64.
http://www.graphisoft.com/support/archicad/system_requirements/

Let's not discourage them too much, Thomas. The article that Vistasp pointed Arvedui to:
http://www.archicadwiki.com/Windows%207
specifically states:

ArchiCAD 9 is Windows XP compatible. Windows 7 Professional and Ultimate editions (but not the starter and Home Premium editions) provide "Windows XP Mode" for legacy software.

Arvedui,
The 2 GB should not be an issue. The SSD/RAID setup should not be an issue, assuming that everything else works fine with them. Maybe your graphics card/driver? Have you checked your system logs for any error messages? I don't have Win 7, but on XP, you would right-click My Computer and select Manage as one way of getting to the Application and System logs...

Karl

Re: Not responding problem with Archicad9 on win7 64 bit

Anonymous — Mon, 27 Dec 2010 07:02:53 GMT

I'm using win7 Ultimate edition.
Yesterday I tried to install AC12 but having the same problem with.

Re: Not responding problem with Archicad9 on win7 64 bit

Thomas Holm — Mon, 27 Dec 2010 10:31:39 GMT

Karl wrote:
Let's not discourage them too much, Thomas. The article that Vistasp pointed Arvedui to:
http://www.archicadwiki.com/Windows%207
specifically states:
ArchiCAD 9 is Windows XP compatible. Windows 7 Professional and Ultimate editions (but not the starter and Home Premium editions) provide "Windows XP Mode" for legacy software.

Well, Karl, Arvedul states that he's trying to run AC9 in Win7-64bit. I'm not sure how compatible the XP layer is in 64bit mode. He said it runs fine in XP and 32bit, which is what the Wiki article states is OK. 64-bit isn't mentioned in that context. Perhaps I took his post too literally, but I think he may be asking too much 😉

Also, I've seen statements that running Win7 64bit on just 2GB of RAM doesn't leave much room for the apps, perhaps depending on what and how many hardware devices (graphics cards etc) that are installed in the system, since they need some adress space too. If you put the XP layer on top of Win7 I'd guess that leaves even less memory for the applications. So the 2GB limit might be a problem. Easy and cheap to fix these days, though.

Re: Not responding problem with Archicad9 on win7 64 bit

Anonymous — Mon, 27 Dec 2010 11:35:15 GMT

Also, I've seen statements that running Win7 64bit on just 2GB of RAM doesn't leave much room for the apps, perhaps depending on what and how many hardware devices (graphics cards etc) that are installed in the system, since they need some adress space too. If you put the XP layer on top of Win7 I'd guess that leaves even less memory for the applications. So the 2GB limit might be a problem. Easy and cheap to fix these days, though.

Thanks, memory upgrade was already planned (that's why the 64bit OS is in use)
Hope is solves the problem.

Happy New Year for all!!!