topic Re: archiCAD v11 woes in Installation & update

archiCAD v11 woes

Anonymous — Wed, 10 Aug 2011 09:56:03 GMT

howdy

we are still running archiCAD v11 on PPC and Intel mac machines running 10.6 and 10.5

the issues we are having include:

- USB key failing to be recognised at various times... we can usually load archiCAD ok.. but periodically a dialog box will pop up and inform a user that the key cannot be found)... we have swapped out the key... changed USB ports.. but the issue continues

- DWG export issues (usually crashes archiCAD whilst trying to view export options OR when trying to define a new save location)

- archiCAD crashes whilst trying to launch the attribute manager for a particular file (happens on newer apple intel machine running 10.6... older apple intel machine running 10.5 doesn't have this issue with the same file)

- shift, control, option and command keys don’t work periodically... a reboot of the machine seems to solve the issue... again.. this happens periodically on a couple of machines

- archiCAD crashing whist trying to save as a pdf from the layout book

any help greatly appreciated

thanks in advance

yukioMishma

Re: archiCAD v11 woes

Piotr Dobrowolski — Wed, 10 Aug 2011 11:59:33 GMT

First You have to isolate - when and where the USB problem hapens, does it hapen on the only one machine or all machines? on the same OS version or on all You use.
I would count on some problem with USB subsystem or even drivers on particular machine, it may be a hardware issue, deeper or not, it may well be a contact problem.

As for other issues - I would suggest download a 30 day trial of newest AC version and test if they persist in new version.
AFAIR there were some problems with DWGs back in 11 or 10, but it was so long ago and I the oldest version I use from time to time is 12(only for older projects).
Be aware that so old version will probabbly not be fixed if those are software bugs by any chance.

Best Regards,
Piotr

Re: archiCAD v11 woes

JaredBanks — Wed, 10 Aug 2011 13:43:57 GMT

Have you tried reinstalling ArchiCAD 11? Also what are the specs of your machines? I imagine the PPCs might be a bit under powered for ArchiCAD 11. Are these issues you've been dealing with for 4 years or are they recent?

We still regularly use ArchiCAD 11 and I've found it to be a very stable release.

Oh and you'll only be able to run ArchiCAD 15 on the intel macs, not the PowerPCs.

Re: archiCAD v11 woes

Eduardo Rolon — Wed, 10 Aug 2011 13:48:32 GMT

Jared,

AC11 will run on Intel Macs.
The firs AC release to be compatible with Intel was AC10

see:
http://archicadwiki.com/ArchiCAD%20versions

Re: archiCAD v11 woes

JaredBanks — Wed, 10 Aug 2011 14:11:16 GMT

ejrolon,

I know, I've been running v11 on an intel mac since the day it was released. I revised my previous post to clarify what I meant (see last sentence).

Re: archiCAD v11 woes

Eduardo Rolon — Wed, 10 Aug 2011 14:16:18 GMT

from

JaredBanks wrote:
…Oh and you'll only be able to run ArchiCAD 15 on the intel macs…

JaredBanks wrote:
…Oh and you'll only be able to run ArchiCAD 15 on the intel macs, not the PowerPCs.

yep, the AC15 sentence was confusing.

Also even if he buys AC15 he can install AC14 which will run on PPC. AC15 is the first one that is not PPC compatible.

Re: archiCAD v11 woes

Anonymous — Wed, 10 Aug 2011 15:00:55 GMT

thanks for the replies

the issues have been intermittent and have started somewhat recently (mind you.. the export to dwg/ pdf has been an issue with the newer intel machines since archiCAD 11 was Ist installed on them)

if i was to reinstall... are there specific files (preferences, plist files etc) that i need to remove as well... or does the installer deal with all of that

thanks

yukioMishima

Re: archiCAD v11 woes

Eduardo Rolon — Wed, 10 Aug 2011 16:19:11 GMT

I think that when you uninstall AC erases everything so I would export or backup as much stuff out as I can.

1. The info under ~/Library/Application Support/Graphisoft and just to be save I would check if there is stuff in Mac OS X main library.

2. I would also export my WE's before reinstalling and the translators.

Re: archiCAD v11 woes

Anonymous — Thu, 11 Aug 2011 10:57:46 GMT

ok

i have uninstalled archiCAD.. removed all files/folders from the library folder and reinstalled

i will see if that has helped and report back

thanks again for all help provided

yukioMishima

Re: archiCAD v11 woes

Anonymous — Fri, 12 Aug 2011 00:46:25 GMT

hmm

uninstalled and reinstalled archiCAD and wibu drivers

still having issues including:
- crashing whilst trying to access dwg export setup options
- shift, control, option and command keys don’t work periodically... a reboot of the machine seems to solve the issue
- crashing whilst opening certain files

any help/ insights greatly appreciated

thanks in advance

yukioMishima

Re: archiCAD v11 woes

Anonymous — Fri, 12 Aug 2011 13:43:17 GMT

yukioMishima I think, you should update your ArchiCAD, to be compatible with new Java in OSX:
http://www.graphisoft.com/support/archicad/downloads/AC11_PatchForJavaUpdate.html
Then try update yor ArchiCAD to 1200-1210 update packs, instead 1259 update:
http://www.graphisoft.com/support/archicad/downloads/ReleaseNotes/AC11-1114to1200-FixedBugsList.html
1210 update (run AFTER 1200 update!!!!)
http://www.graphisoft.com/ftp/techsupport/downloads/ac11/AC11-1210.dmg
http://www.graphisoft.com/ftp/techsupport/downloads/ac11/AC11-1210-Mactel.dmg

Re: archiCAD v11 woes

Anonymous — Fri, 12 Aug 2011 15:30:52 GMT

thanks for the reply

i had already updated the JACKX

i did however upgrade to 1259... are you saying that 1210 is better/ more stable?

it would appear that some of the issues are stemming from fonts... as i have disabled a pile of fonts and some of the issues seem to have abated

thanks again

yukioMishima

Re: archiCAD v11 woes

Eduardo Rolon — Fri, 12 Aug 2011 15:34:50 GMT

Check on the Wiki.

http://archicadwiki.com/Bugs/DuplicateFontsCauseCrash

Re: archiCAD v11 woes

Anonymous — Fri, 12 Aug 2011 15:58:21 GMT

cool... thanks