topic Re: Software shutdown issue in Installation & update

Software shutdown issue

Anonymous — Mon, 24 Jun 2013 17:08:52 GMT

Hi, my Archicad 16 will not shut down properly. The file that im working on at the time will close but the actual software will not close unless I "force" it to by clicking on the red cross a few times!! Any help would be great,
Cheers.

Re: Software shutdown issue

Anonymous — Sat, 28 Dec 2013 06:09:33 GMT

I am having the same issue with Archicad 16 (64 bit) Windows 7 Professional when closing the program. The task manager shows multiple archicad starter.exe running?
Were you able to solve your problem....I am living with this but am not happy. There is definitely something wrong.

Re: Software shutdown issue

Karl Ottenstein — Sat, 28 Dec 2013 12:49:29 GMT

If yours is a licensed (supported) version - have you been in touch with Tech Support?

Re: Software shutdown issue

Anonymous — Mon, 30 Dec 2013 20:37:25 GMT

thank you Karl! Tech support handled easily.
Problem was with my user account profile.

Really appreciate, Aloha, Rich