topic Re: ArchiCAD 15 Hotfix-1 (build 3267) cannot install OSX 10. in Installation & update

ArchiCAD 15 Hotfix-1 (build 3267) cannot install OSX 10.6.8

aahatimo — Tue, 02 Apr 2024 12:17:47 GMT

anyone else having problems with hotfix 1 installing on 10.6.8?
i get error message: archicad 15 hotfix #1 cannot access one or more files/folders in macintosh hd: applications: graphisoft: archicad 15

i have removed goodies folder. accessories library folder and just tried with bim explorer folder removed. still no go.

Re: ArchiCAD 15 Hotfix-1 (build 3267) cannot install OSX 10.

Karl Ottenstein — Thu, 29 Sep 2011 21:24:28 GMT

Forgive iPhone typing brevity...
No problems for me. Sounds like a permissions problem. Run Disk Utility to repair?

Re: ArchiCAD 15 Hotfix-1 (build 3267) cannot install OSX 10.

aahatimo — Thu, 29 Sep 2011 22:00:30 GMT

i just ran cocktail earlier in the week so preferences should be ok. i will run disk utility.
i think i had hotfix problems in the past, thought there may have been something about were goodies and accessory library folders were located. also nick from gsus mentioned yesterday in a response to try the hotfix with them moved out of v15 folder. that did not work. i really have not worked with v15 much beyond setting up a work environment, have been waiting for this 1st hotfix.
i do not have many addons beside some library items and BIMstopPalette15.
where is the accessory library to be located in main v15 folder? goodies automatically load into the add-on folder.

just received this from nick at gsus tech support:

"Okay, I found that we have had previous cases like yours in earlier releases and it was related to 3rd party add-ons, but more specifically all files and folders within the ArchiCAD 15 folder must have "write" privileges. So you could check through some files/folders and check the privileges by right-clicking or typing 'command + I' to "Get Info". The other option would be to completely uninstall and re-install ArchiCAD 15 to start fresh.

At this point these are the best solutions I have. If this fails you may wish to Repair Permissions using the Disk Utility in OSX."

will check that recommendation out.

Re: ArchiCAD 15 Hotfix-1 (build 3267) cannot install OSX 10.

aahatimo — Thu, 29 Sep 2011 22:39:44 GMT

it was the BIMstopPalette15 apx that had admin but not all users permissions. changed that and hotfix# 1 installed.
my ac rep at cad designs just gave me a permissions tip; go to main v15 folder> get info> unlock if needed> click wheel and choose apply to all folders. that will change every sub folder in main folder.
thanks karl & nick (and kevin & symm)!