topic Re: EXTREME CAUTION USING HOTFIX 2325 in Installation & update

EXTREME CAUTION USING HOTFIX 2325

Anonymous — Mon, 29 Apr 2024 08:06:03 GMT

BACKUP FILES BEFORE INSTALLING HOTFIX 2325.

We have a major issue with hotfix fix 2325.

Basically, once installed, it will delete all all sections, elevations, worksheets and possibly details from the file. They remain available on the floor plan, but cannot be opened, and are not available in the project map or view map. Therefore, they are gone for good!!!

Have reported this to our Dealer; Bite, and await a response.

Anyone have the same problem?

We are running mac's PPC G5's and Mactel's

Re: EXTREME CAUTION USING HOTFIX 2325

Erika Epstein — Tue, 21 Oct 2008 16:11:14 GMT

Not having that problem with the US version on PC.

Re: EXTREME CAUTION USING HOTFIX 2325

TomWaltz — Tue, 21 Oct 2008 16:47:11 GMT

Is everyone on the same hotfix? I've seen that problem with multiple versions of a hotfox signing into a Teamwork file.

Re: EXTREME CAUTION USING HOTFIX 2325

Thomas Holm — Tue, 21 Oct 2008 21:01:17 GMT

TomWaltz wrote:
. . .multiple versions of a hotfox signing into a Teamwork file.

Tom, what kind of workforce do you have at your office, really?

Re: EXTREME CAUTION USING HOTFIX 2325

TomWaltz — Tue, 21 Oct 2008 21:26:01 GMT

Thomas wrote:
TomWaltz wrote:
. . .multiple versions of a hotfox signing into a Teamwork file.
Tom, what kind of workforce do you have at your office, really?

About 100 people using Archicad spread over 4 offices (about 50 of them in one location).

Re: EXTREME CAUTION USING HOTFIX 2325

__archiben — Tue, 21 Oct 2008 22:10:35 GMT

i just checked - sections will open fine anyhow, anywhere but elevations cannot be opened by right-clicking from the plan window and choosing 'Open Elevation' or 'Open Elevation in New Window'.

opening anything from the navigator or view map is fine. worksheets also ok but i don't have any markers placed for them (they're all independent). no details in the file so can't comment on them...

mactel with 2325.

[edit - i see that yours are actually disappearing from the navigator too? shit![/edit]

~/archiben

Re: EXTREME CAUTION USING HOTFIX 2325

__archiben — Tue, 21 Oct 2008 22:11:30 GMT

TomWaltz wrote:
Thomas wrote:
TomWaltz wrote:
. . .multiple versions of a hotfox signing into a Teamwork file.
Tom, what kind of workforce do you have at your office, really?
About 100 people using Archicad spread over 4 offices (about 50 of them in one location).

... but clearly no one with a sense of humour?

Re: EXTREME CAUTION USING HOTFIX 2325

Richard Morrison — Tue, 21 Oct 2008 22:18:19 GMT

Must be a Mac thing. Can't reproduce on a PC.

Re: EXTREME CAUTION USING HOTFIX 2325

TomWaltz — Wed, 22 Oct 2008 00:10:36 GMT

~/archiben wrote:
TomWaltz wrote:
Thomas wrote:
Tom, what kind of workforce do you have at your office, really?
About 100 people using Archicad spread over 4 offices (about 50 of them in one location).
... but clearly no one with a sense of humour?

No one besides me 😉

Re: EXTREME CAUTION USING HOTFIX 2325

Anonymous — Wed, 22 Oct 2008 07:04:41 GMT

we have issues with two files in our office, both have been teamworked under hot fix 2325, and they lost all sections and elevations. this did not happen under hotfix 2285. markers remain on plan, but they do not exist in project map and they cannot be opened by right clicking (option not available).

Also, interior elevations are shown in the project map, but drawing navigator states they are all unavailable. in total we lost 248 sections and elevations from a current school project.

Re: EXTREME CAUTION USING HOTFIX 2325

Thomas Holm — Wed, 22 Oct 2008 07:34:47 GMT

TomWaltz wrote:
~/archiben wrote:
TomWaltz wrote:
About 100 people using Archicad spread over 4 offices (about 50 of them in one location).
... but clearly no one with a sense of humour?
No one besides me 😉

Yes, you should be the hottest fox of them all

Re: EXTREME CAUTION USING HOTFIX 2325

Anonymous — Wed, 22 Oct 2008 11:19:27 GMT

TomWaltz wrote:
...multiple versions of a hotfox signing into a Teamwork file.

Some guys are lucky...

Sorry Tom... But this one deserves an award...

Re: EXTREME CAUTION USING HOTFIX 2325

Anonymous — Wed, 22 Oct 2008 15:20:31 GMT

We have been requested by graphisoft to confirm that after starting this topic, we have sent graphisoft the relevant files to reproduce the problem described. But we have also found that the problem occurred within a teamwork 2285 hot fix file running on G5's and tiger OS only, where section and elevations have been removed from the project map.

Re: EXTREME CAUTION USING HOTFIX 2325

Karl Ottenstein — Wed, 22 Oct 2008 15:31:42 GMT

cadaron wrote:
We have been requested by graphisoft to confirm that after starting this topic, we have sent graphisoft the relevant files to reproduce the problem described. But we have also found that the problem occurred within a teamwork 2285 hot fix file running on G5's and tiger OS only, where section and elevations have been removed from the project map.

If you have not, would you also upload that other file for GS (per their instructions to you) as soon as possible? If there is indeed a problem with the hotfix rather than your files, GS needs your files ASAP.

Hotfix 2 (build 2325) has so many bug and crash fixes that all users should move to it. But, your experience definitely suggests taking the extra precaution of backing up projects before using 2325.

Thanks,
Karl

Re: EXTREME CAUTION USING HOTFIX 2325

Greg Kmethy — Wed, 22 Oct 2008 17:25:45 GMT

We are very concerned about cadaron's file corruption problem, and we are investigating it with top priority. Still, I would like to point out that the problem does not seem 2325 specific. Besides our regular QC process, we have also released this Hotfix to several large customers before the official release, who are using this version in production since a couple of weeks now. That makes us confident that this problem is not generic.

Re: EXTREME CAUTION USING HOTFIX 2325

Anonymous — Fri, 27 Feb 2009 10:46:58 GMT

Thomas wrote:
TomWaltz wrote:
~/archiben wrote:
... but clearly no one with a sense of humour?
No one besides me 😉
Yes, you should be the hottest fox of them all

The best topic dialog I ever read on ArchiCAD Talk.