topic Re: Error, can't open file in Installation & update

Error, can't open file

Anonymous — Thu, 31 Jul 2014 15:19:30 GMT

I am having an issue everytime I try to open files from two specific projects. ArchiCAD runs through the library loading portion of the open, then displays this message:

Error while loading plan file!
Module: Attributes

The options are to Stop Loading or Ignore error and continue.

I have tried the ignore error and continue, but it always crashes out at some point.

Wanted to know if anyone had a way to recover a file from this state? Please help!
P.S. the file sizes are over 20MB. so it looks like there is data in the file.

Re: Error, can't open file

Barry Kelly — Fri, 01 Aug 2014 02:54:30 GMT

I haven't had this problem for some years but previously I have come across something similar.
I can't say this will work for sure but it sometimes did.

Open a file based on the same initial template as the one you can't open.
Now don't close this file but go to FILE > OPEN and select the file you can't open.
Make sure you do not select the "Start new instance of Archicad" option.
Open the file - of course the original file will need to close but this sometimes seems to reset some of the missing information.

If that doesn't work then all I can suggest is trying to merge the damaged file into a good one - again based on the same initial template if you can.

Barry.

Re: Error, can't open file

Anonymous — Fri, 01 Aug 2014 03:13:03 GMT

Thank you for the suggestion, unfortunately it did not fix the problem. I fear it is a file corruption issue outside of ArchiCAD. I am now trying to recover an older version of the file to see if that may fix the issue.

Re: Error, can't open file

Barry Kelly — Fri, 01 Aug 2014 03:21:01 GMT

In 17 and 18 there is an "Open & repair" option in the file open dialogue.
Never had need to use it so I don't know what it does.
Not sure if it is in older versions as I don't have them open at the moment.

Barry.

Re: Error, can't open file

Anonymous — Fri, 01 Aug 2014 15:07:01 GMT

Thanks, I did see that and also tried it, and when that failed, that's when I thought the issue may just be with a bad sector on the server that has corrupted these files. ArchiCAD went through the repair process, but came back with a single story blank plan when the original was a 6 story project. I have sent the file to Graphisoft, and they are trying to work it open in their tech support department. Lets hope they have more success incase I am not able to recover an older version off the server.